CUSTOMER SUPPORT

Get Access to Educational Software.

If you did not receive your activation email, did you check your spam folder?

Before contacting us:

• Disable pop-up blockers.
• Check System Requirements (such as graphics card and RAM) and select the version that will fulfill minimum system requirement to install and run the product successfully.
• Check the space available on the drive.
• Check Internet connectivity. (A slow internet speed needs more time to download.)
• Temporarily turn off antivirus programs to prevent file corruption.

If you still need help, be sure to include your product name, version, language, and operating system below.

Before contacting us, these tips might help:

• Preparing your System for Installation
• Installing & Configuring Software on a Single Computer with a Stand-Alone License

If you still need help, be sure to include your product name, version, language, and operating system, along with a detailed description of your problem below.

Before contacting us, these tips might help:

• Does your educational institution need a stand-alone or a network deployment?
• Preparing your System for Installation
• Installing & Configuring Software on a Single Computer with a Stand-Alone License
• Installing & Configuring Software on Multiple Computers

If you still need help, be sure to include your product name, version, language, and operating system, along with a detailed description of your problem below.

Before contacting us, these tips might help:

• Does your educational institution need a stand-alone or a network deployment?
• Preparing your System for Installation
• Installing & Configuring Software on Multiple Computers

If you still need help, be sure to include your product name, version, language, and operating system, along with a detailed description of your problem below.

Before contacting us, these tips might help:

• How to activate and register Autodesk software
• How to Find Serial Numbers and Product Keys for Educational Licenses
• Register Today (Product Activation Wizard) displays only two radio buttons
• Get Access to Educational Software

If you still need help, be sure to complete the field below.

Before contacting us,

• Have you seen our Network License Administration Tips?