Autodesk Learning & Certification Help & FAQs

Get answers to frequently asked questions and find quick links to learning and certification policies, ACU certification, and support.

Quick links

Read our certification policies to learn about our exams, code of conduct, personal information and privacy, and more.

Certification support

  • Certification policies

    To learn about our policies for exam retake and recertification, code of conduct, personal information and privacy, and more, see Certification Policies.

  • Autodesk Certified User exams

    For information on Autodesk Certified User certification exams or to find certification exams and information in languages other than English, see Certiport Autodesk Certification.

  • Contact us

    Still need help? Sign in to your account then contact us.

     

    Still need an answer? Sign in on the top navigation bar; you will be returned to this page to create a case.

FAQ: Courses and learning

Find answers to common questions about Learning Pathways, courses, software requirements, and more.

Our self-paced, modular courses are conducted exclusively online, enabling you to work at your own pace. No in-person or video conference attendance is required. You can access your lectures, practice tests, and assignments anytime and anywhere via the web.

Learning Pathways combine skill-builder courses and certification prep to increase your knowledge and verify your skills before taking your certification exam. Build your confidence and increase your abilities to succeed in your current role or open the door to new career opportunities.

Yes. Use your Autodesk Account to sign up for free courses, and track your learning progress with My Dashboard.

While certification Learning Pathways are great for anyone looking to gain the software and role-based knowledge that leads to certification, these courses are also designed to be used by students and educators and there are some specific features designed for those groups. In addition to browsing the available courses and modules, we encourage students and educators to visit the Autodesk Education Community to learn more about how to use and leverage Autodesk learning content and certifications in an education setting.

Autodesk Certified User exams (covering foundational concepts for secondary schools, digital literacy, and workforce readiness programs) are available through our testing partner Certiport.

Our self-paced courses take from 2 to 20 hours to complete. The time varies according to the complexity of the software, the skill and workflow, and the level of the course.

English-language transcripts are available on the course video player. To show a scrolling transcript of the audio portion of the video, select the inverted quotation marks (“) control in the lower-right area of the video player. To hide the transcript, select the control again. Transcripts may be downloaded as an .srt or .txt file. To download a transcript, select your preferred file type below “Transcripts.”

To complete a course, you must pass the required test for the course. Track your learning progress with My Dashboard.

Our Learning Pathways align to relevant industry skills and workflows, enabling you to excel in your career or open the door to new opportunities. We partner with subject matter experts, educational institutions, organizations, and governments to identify the skills needed to solve the world's toughest challenges and create courses and Learning Pathways to meet them.

You will earn a certificate of completion each time you pass a skill-builder course. Certification prep courses track your preparedness for passing the Autodesk certification exam; we do not offer a certificate of completion for these courses. Find your recognitions on My Dashboard.

For non-English certification exams and information, see Certiport Autodesk Certification.

The best way to share Autodesk learning content with others is to use the course playlist feature. This feature enables you to create your own customized playlists of Autodesk courses and modules and share them with others.

To create your own playlists:

  • Click the plus '+' (Add to list) at the top of any course/applicable module to create a new list or add to an existing list. Lists will be available under the "My lists" tab in "My Dashboard".

To share a playlist with others:

  • Set the list visibility to Public and share the playlist link.

Instructors can create curated playlists to share learning content with your students. Additionally, you can download and share course documents including model files, instruction sheets, data forms and more.

Autodesk learning content is licensed to share under a Creative Commons Attribution-NonCommercial-ShareAlike 3.0 Unported License.

For more information about sharing content under the Creative Commons licensing, please see Autodesk Share the Knowledge Creative Commons FAQs.

FAQ: ADA accommodations

Find out what you need to know about ADA accommodations for certification exams and how to request them.

To request a testing accommodation for a disability, in the application process, indicate the need for an accommodation and then select the type (for example: extra time, exam reader) you are requesting. When you do, you will be asked to provide a brief explanation supporting your request. Americans with Disabilities Act (ADA).

We review your ADA accommodation request and respond in most cases within two business days. You’ll receive an email notification with the decision.

The accommodations offered by our testing provider, Pearson VUE, are available for online exams or in test centers. Pearson VUE test accommodations may include extra testing time, a separate testing room, and breaks. If approved, specific Americans with Disabilities Act (ADA) accommodations will be communicated to Pearson VUE before you schedule an appointment. You’ll see any approved accommodations in your appointment scheduling screen, as well as in your Pearson VUE confirmation email.

In some cases, your accommodation may not be easily managed with Pearson VUE’s online scheduling process. You'll see a message to contact Pearson VUE’s Accommodations Scheduling Specialists.

If you’ve been approved for accommodations such as a Reader, Recorder, or Separate Room, schedule your appointment directly with Pearson VUE’s Accommodations Scheduling Specialists at (800) 466-0450. Press Option 3 and indicate the “Autodesk Certification Program” when prompted. You’ll be asked to provide the following information from your Autodesk certification application: first name, last name, address, email, and phone.

If your accommodation request for your disability under the Americans with Disabilities Act was denied, you may not have provided sufficient detail about your request. If you believe you have a disability that qualifies for an accommodation under the ADA, See the Contact us information in the Quick links section at the top of this page.

Create a case with Autodesk support to request an appeal, providing any information that supports your request.

FAQ: Your certification exam

Find answers to questions on exam preparation, format, payment, and more.

For complete information about testing options in your area, visit Pearson VUE’s COVID-19 update page.

Our certification exams delivered through the Pearson VUE platform are "selected response" (choose from a set of possible answers), offered in English only. You will not have access to the software to help you with your answers. Exams feature several different types of questions:

  • Multiple-choice questions measure knowledge of a specific content topic. A multiple-choice item asks a question and provides multiple possible answers.
  • Drag-and-drop questions measure object-association and placement skills. Exam takers select and reposition answer options within a list or graphic.
  • Active-screen questions measure familiarity with the software UI by using interactive images of the software.
  • Hot-area questions measure your ability by asking you to select “hot” areas of an exhibit. Hot-area items are essentially multiple-choice items with graphical answer choices.
  • Graphic-interpretation questions measure your ability to view a graphic and interpret the information successfully.

Please note: All exams offered by Autodesk through the Pearson Vue platform,

  • Autodesk Certified Associate (ACA)
  • Autodesk Certified Professional (ACP)
  • Autodesk Certified Expert (ACE),

are provided in English language only. Additional time to complete the exam is not provided for those who prefer to take a localized exam.

For localized versions of select Autodesk Certified User (ACU) exams, please refer to our testing partner Certiport at www.certiport.com.

Your exam is scored with a pass or fail result. Passing scores vary by certification exam, and we do not disclose the passing score to candidates before they take the exam.

Autodesk is pleased to offer ACA, ACP and ACE certifications. Standard Retail Prices for each of our exam tiers are as follows:

Certification type Standard Retail Price*
Autodesk Certified Associate (ACA) $150.00 (USD)
Autodesk Certified Professional (ACP) $200.00 (USD)
Autodesk Certified Expert (ACE) $250.00 (USD)

*All exams are priced according to currency values in specific countries and regions. Exam prices are subject to change. In some countries and regions, additional taxes may apply.

Individuals can purchase and pay for the exam as part of the exam scheduling process. Select a certification from the Autodesk Learning and Certification hub to schedule your exam.

For information about bulk purchase of Certification exam vouchers, please refer to the Autodesk Certification Exam Voucher Purchase in Bulk FAQ.

Yes. Taking an Autodesk beta exam gives you an opportunity to add our newest certifications to your resume. To learn more about upcoming beta exams, please visit our coming soon page.

For Autodesk Certified Associate, Autodesk Certified Professional, and Autodesk Certified Expert certification exams in English, Autodesk now administers its own exams. Certiport continues to offer Autodesk Certified User exams including translated versions. Certiport Autodesk Certification has complete information on these certifications.

Yes. Note that your proctor will be communicating with you in English only.

No. Use your Autodesk Account to apply for Autodesk certifications and to schedule or modify your exam appointment.

Contact Pearson VUE directly for support on issues with connecting to your proctor or a Pearson VUE facility or with issues on exam session technology.

You can cancel or reschedule your exam appointment from My Dashboard. If you cancel your exam appointment, you must do so a minimum of 24 hours prior to your appointment. Failure to cancel in time or failure to appear for your appointment will result in the forfeiture of your exam fee. You may reschedule your appointment prior to the 24-hour window free of charge.

Pearson VUE accepts Visa, American Express, or MasterCard debit or credit cards as well as payment vouchers. For additional details, consult the Payment FAQ on Pearson VUE’s helpful resources.

An exam voucher is a unique code that will enable a candidate to schedule an exam at a Pearson VUE authorized testing center or online with OnVUE.

Certification exam vouchers have a specified end date and must be used to schedule and take an exam no later than the voucher’s specified end date. As an exam candidate, you must meet all eligibility requirements for Autodesk certification exams and agree to all certification terms and conditions. Candidates may only receive up to one certification exam voucher in connection with each beta certification exam. Certification exam vouchers may only be used by you and may not be sold, assigned, or transferred. Certification exam vouchers are subject to all terms accompanying such voucher.

Additional information about Autodesk Certification Policies can be found here.

Payment is required when scheduling an exam appointment. As part of the check-out process, you will have the option to enter your voucher code.

Refer to the terms and conditions that accompanied the discount you received. Use of discount or promotion codes are subject to the terms and conditions provided by Autodesk for the use of such discount or promotion code.

There are three ways to view the results of your certification exam:

  1. You will receive a notification of your results at the end of your exam session.
  2. An email with your results will be sent to the email address in your Autodesk account.
  3. You can also find your certification exam information in My Dashboard.

Based on your exam result, you will receive a notification of your awarded certification at the email address associated with your Autodesk Account.

FAQ: After you certify

Learn about certification requirements, recertification policies, and more.

That depends on which certification you earned, but they are valid for 2 or 3 years. Some certifications, like Fusion 360 certifications, are valid for 2 years, whereas other certifications are valid for 3 years. For more information, see the Certification Details pages for individual certifications for validity periods and other information.

To recertify for an Autodesk certification, you must:

  • Submit a new certification application within the six-month period prior to the certification expiration date
  • Schedule, purchase, and take the certification exam before the expiration date
  • Achieve a passing score

Once you have passed the exam, the expiration date on the certification will be appended and extended through a new expiration term.

There is no grace period for expired certification credentials. To pursue certification after your existing certification has expired, you must submit a new application, purchase and take the related certification exam, and achieve a passing result. The issuance date on this new certification will be effective on the date of the passed exam.

Congratulations on earning your new badge! Upon earning your certification, you’ll receive an email from “Autodesk via Credly” inviting you to claim your Credly digital badge. Visit the Credly Help Center for guidance on how to manage and share your badge.

Your notification email will guide you to setup a Credly account and claim your new badge. Already have a Credly account using a different email address? You may wish to merge accounts, following this guidance.

For more information about Credly, please see Credly’s Support pages and the Credly, Credential Management Agreement and Privacy Policy.

You must enable sharing on your Credly badge to show your certification. Once enabled, your badge will automatically appear in your AKN profile under “Certifications.”

Not seeing a badge in your profile? Make sure to use the same email address for both your Credly and Autodesk accounts.

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