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Help prevent noncompliance and piracy

  • What is noncompliance?

    Noncompliance occurs when software is used in ways that violate the terms of a license agreement. An example of this is when software is used by more people than the number of valid licenses purchased. This can happen unknowingly or intentionally—but can be addressed using sound software asset management practices.

    Examples of unauthorized use include:

    • Copying a software program purchased legitimately and using it on more computers than authorized by the software license.
    • Gaining illegal access to protected software, also known as “cracking.”
    • Reproducing or distributing counterfeit software.
    • Preinstalling software programs on computers without providing the accompanying software license.
  • What is piracy?

    Piracy is the unauthorized downloading, copying, use, or distribution of software. Non-genuine, counterfeit or pirated software can cause system failure, endanger your personal data, and impact business productivity.

  • What are the risks of noncompliant or non-genuine use?

    There are several risks associated with using unlicensed or non-genuine software, including:

    • Unlicensed software often lacks important elements and documentation, and does not include warranty protection or upgrade options.
    • Counterfeit downloads or disks may be infected with viruses that can damage hard drives or cripple networks.
    • Copying or using illegally copied software puts your company at risk for copyright infringement; legal action against your company can result in negative PR.
    • Counterfeit software that is not functional or contains a virus wastes company resources and increases IT costs.
    • Using counterfeit software may lead to civil penalties and criminal prosecution.
  • Can educational or student versions of Autodesk software be used for commercial purposes?

    According to the Software License Agreement accompanying Student versions of Autodesk software programs, Student versions may not be used for any training or commercial purposes, professional purposes, commercial training purposes, or other for-profit purposes.

  • How does Autodesk help prevent piracy and noncompliance?

    We participate in many programs that help protect individuals and organizations from the risks associated with non-genuine and counterfeit software and noncompliance.

    • We work with organizations like The Software Alliance (BSA) to investigate sellers of counterfeit software.
    • We support technical programs, such as validation testing that helps customers understand the status of their software.
    • We also provide software asset management (SAM) information to help businesses with license compliance.
  • What is software asset management (SAM)?

    SAM is the practice of managing software assets within an organization throughout the lifecycle of that software. Smart SAM practices can help you and your organization manage complex licensing terms, and prevent noncompliance. It may also reduce costs by identifying over or under-deployment of licenses. Learn more about SAM.

  • Can I use my software away from home when I'm traveling?

    With a subscription or maintenance plan, you can use your software anywhere - at home, at work, or on the road. Learn more about travel rights for subscriptions and maintenance plans.

  • How do I view what products I have?

    Learn more about your available software license information here.

Buying genuine software

  • What is genuine software?

    Genuine software is software that has been licensed correctly. Genuine Autodesk software is typically bought from Autodesk directly or from an authorized reseller.

    Non-genuine software may lack important documentation, warranty protection, and upgrade options. Non-genuine software may increase the risk for software failure, exposure to malware, and lead to lost hours of productivity.

  • If I have a counterfeit, what should I do?

    We recommend taking steps to resolve the issue by uninstalling the counterfeit software and purchasing genuine software directly from Autodesk or through an authorized reseller.

    If you purchased the software online and it is confirmed counterfeit, you can submit a report and help prevent others from falling victim.

  • How could this have happened? I bought this on a website.

    Unauthorized sellers often sell non-genuine or counterfeit software at deep discounts, on auction sites, or bundle them with computer hardware.

Autodesk Genuine Service

  • What is the Autodesk Genuine Service?

    The Autodesk Genuine Service checks for certain types of non-genuine Autodesk software. When non-genuine software is detected, the service can inform the user through a notification with options to resolve the problem.

  • How can I tell that my software is not genuine?

    The Autodesk Genuine Service periodically runs validation tests, which checks for issues with Autodesk software program files and invalid licenses.

  • What happens if I ignore messages from the Autodesk Genuine Service?

    The notification will continue to appear until you resolve the issue.