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About Software Piracy, how Autodesk helps reduce piracy

  • What is software piracy?

    Software piracy occurs when one or more of the following happen:

    • software is modified or hacked
    • keys or accounts are copied or sold
    • usage does not comply with the licensing terms of use – for example, software is copied or used on more computers than authorized by its license

    Software piracy exposes businesses and consumers to security threats including malware, spyware and viruses, and can lead to decreased efficiencies in organizations. Only genuine, legally licensed Autodesk software is warranted and supported by Autodesk with access to the latest features, security updates, previous versions and more.

  • What are the risks of using invalid software?

    Using invalid software poses a risk for individuals and organizations. Invalid software may have been modified and/or may include malicious code, leading to issues such as:

    • Increased risk of exposure to viruses or spyware that can destroy or compromise data, including your work
    • Increased chance of the software not functioning correctly, or failing completely, which may cause safety, quality or integrity issues for your designs, processes, products or structures
    • Limited access to customer support, upgrades, technical documentation, etc.

    Using invalid software also puts you and your company at risk of copyright infringement or other potential legal claims, which may lead to civil penalties or criminal prosecution.

  • How does Autodesk help prevent invalid software use?

    Autodesk participates in many programs that help protect individuals and organizations from the risks associated with invalid software.

    • We educate end users and organizations on the benefits of using genuine Autodesk software, including providing software asset management (SAM) information to help businesses manage their software licenses, and support services where customers can ask for help and guidance on software usage.
    • We work with organizations like The Software Alliance (BSA) to investigate the sale and use of invalid software.
    • We take action against unauthorized resellers of Autodesk products on popular marketplaces and e-commerce sites.
    • We investigate anonymous reports of suspicious resellers and users of invalid software.
    • We support technical programs, such as validation testing, that help customers understand the status of their software.
  • Are there legal risks to using invalid Autodesk software?

    Using invalid software is an act of copyright infringement, which may result in both civil and criminal penalties. Further, Autodesk’s Terms of Use requires all customers to use Autodesk software in compliance with all applicable laws and further prohibits any act of unauthorized use, access or reproduction.

  • How can I tell if I am using genuine software? How can Autodesk help?

    There are several different options for individuals and organizations to check the status of their software. Implementing Software Asset Management practices (detailed below) will provide insight into which licenses are in use. In addition, Autodesk may send notifications to users of invalid software and, in accordance with Autodesk’s Terms of Use, may also conduct licensing reviews.

  • Can education or student versions of Autodesk software be used for commercial purposes?

    No. Autodesk’s education and student licenses cannot be used for commercial, professional, commercial training, or other for-profit purposes. If you are using education or student versions for commercial purposes, visit www.autodesk.com for options on how to purchase the appropriate product.

  • Can I use my software away from home when I'm traveling?

    With a subscription or maintenance plan, you can use your software anywhere - at home, at work, or on the road. Learn more about travel rights for subscriptions and maintenance plans

About genuine software

  • What is genuine Autodesk software?

    Genuine Autodesk software is legally licensed software purchased directly from Autodesk or an authorized reseller. Genuine Autodesk software will work per the product documentation and the Terms of Use and is free from the vulnerabilities that may be found in invalid software.

  • If I have invalid software, what should I do?

    Autodesk recommends uninstalling the invalid software and purchasing genuine software directly from Autodesk or an authorized reseller. If you have information regarding a seller of invalid software, you can submit a report to Autodesk to take action.

  • How can I report the suspected use of invalid Autodesk software?

    Suspected use of invalid software can be reported anonymously here.

  • How could this have happened?

    Unfortunately, it is easy to unknowingly purchase invalid software. Unauthorized sellers often pose as authorized resellers and sell invalid software at deep discounts. Other sellers bundle invalid software with computer hardware. Always buy Autodesk software either direct from Autodesk.com or from an authorized reseller.

Software Asset Management

  • What is software asset management (SAM)?

    Software Asset Management (SAM) enables organizations to manage software assets through purchase, deployment, upgrade and/or replacement. Smart SAM practices can help you and your organization manage complex licensing terms and prevent invalid software use. SAM may also reduce costs by identifying over or under-deployment of licenses.

  • Can Autodesk help me with Software Asset Management?

Software Audits (Licensing Review)

  • How does Autodesk decide when to do an audit or licensing review?

    Autodesk uses various back-end tools to verify customer entitlements, access and use and may contact customers to perform a license review or audit. Under certain circumstances, Autodesk may offer customers the option to perform a license review themselves and provide details to Autodesk.

  • How do I know if my organization has been selected for an audit or license review?

    Autodesk will contact customers who have been selected for an audit or license review and involve the customer throughout the process from initial investigation to resolution.

Autodesk Genuine Service

  • What is the Autodesk Genuine Service?

    The Autodesk Genuine Service checks for certain types of invalid Autodesk software. When invalid software is detected, the service can inform the user through a notification with options to resolve the problem.

  • What happens if I ignore messages from the Autodesk Genuine Service?

    The notification will continue to appear until you resolve the issue. Users who continually ignore the notifications may experience additional consequences.