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Overview

Autodesk provides a variety of support offerings to help you implement Autodesk® solutions faster, maximize productivity, and minimize downtime. Autodesk’s flexible support offerings are designed to meet your support needs, help enhance your business performance, and suit your budget.

Full Terms and Conditions

*Extended Support Hours (“24x5”) are determined based on three regional time zones (EST for the Americas, CET for Europe, the Middle East and Africa and SGT for Asia-Pacific) and cover 24 hours per day 5 week Monday through Friday excluding Autodesk holidays in the identified time zone only. Support availability during Extended Support Hours refers to telephone support requests; web support requests can be submitted at any time.