Take control in Autodesk Account (video: 1:15 min.)
Manage and customize your Autodesk subscriptions with just a few clicks. Autodesk account offers self-service options so you can make changes any time.1
Take control and manage all your products and payments in Autodesk account.
Use the summary tab for a clear snapshot of your products and subscriptions. Take action with search and filter tools, and stay ahead of payment issues and renewals with proactive alerts – all within your account.
Renew your subscriptions individually or in bulk, up to 90 days before your renewal date. You can renew early, in your cart, via quote (self-service or partner), or adjust auto-renewal settings to suit your needs.
Select a secure payment method that works best for you. You can renew subscriptions up to 90 days early and pay open invoices directly in your account.
View your user lists, grant product access, invite new users, change roles, or quickly remove users from your teams.
Stay on top of your finances by easily tracking spending, upcoming renewals, and managing invoice and bill plan payments directly in your account.
Easily adjust your renewal to a monthly, annual, or 3-year term for flexible software budgeting. Some changes, like switching your subscription term, take effect at renewal, while others, like adding seats, take effect right away. This helps ensure seamless billing and prorated pricing, so your subscriptions always match your needs.
Manage your settings in Autodesk account to maximize your savings and learn how to get more value with a Business Success Plan or a longer term.
Self-service management features in Autodesk account are limited in some countries.
If these options are not visible to you in account, or the button options are grayed out, this indicates that self-service options are currently not available in your country or your specific subscription.
To adjust your subscription, please contact our sales team or an authorized Autodesk partner.
This feature is not available in all regions or for discontinued products. If the ‘add seats’ option doesn’t appear in your account, purchase a new subscription and align your end dates during checkout.
You can create your own quote for new purchases or renewals with our self-service options. Here's how:
For new purchases: During checkout, select the "Switch to quote" option.
For renewals, (within your renewal window): Choose "Renew" and then select the "Create a quote" option.
Your quote will be emailed to you and also available in your Autodesk account.
Yes, you can add seats to your eligible subscription at any time. The cost of the seat will be prorated based on the time remaining on your existing subscription. The added seats will have their own subscription ID, but all seats will renew at the next subscription renewal date.
Most subscriptions automatically renew to ensure you have continuous access to your software. If your subscription is on automatic renewal, you will be charged for a new subscription term on the renewal date listed in your Autodesk Account. You can turn the automatic renewal off at any time before the renewal date. You will keep access to products and services until the renewal date, and you won’t be charged for a new term. If you want to cancel and return a recently purchased subscription, go to the Autodesk Assistant.
Return policies for purchases and renewal charges from third-party sellers such as retailers or authorized Autodesk Partners can vary by seller. If you’re not able to turn off your auto-renewal for your subscription in your Autodesk Account, contact your Autodesk partner directly.
Visit our support page to explore self-service resources, or chat with our AI-powered Autodesk Assistant for solutions and to connect with an agent when needed.
Yes, most products can be switched during the renewal window depending on eligibility and applicable terms. The switch will take effect on your renewal date and must be done through a partner quote, not via self-service. To switch products, contact your Autodesk partner or Autodesk sales for a quote.
Yes, most subscriptions allow you to initiate your term change through self-service in Autodesk account, or by requesting a quote. Any term changes will take effect at your next renewal date.
Co‑terming lines up your subscriptions to one renewal date, so billing and planning are simpler. You can co-term subscriptions in two ways: align the end date of a new subscription with your existing subscriptions, or, during the renewal period, extend the end date of your current subscription to match other subscriptions. If extending an existing subscription, contact Autodesk sales or your Autodesk partner for support.
Adding seats: New seats are co‑termed to your current renewal date with prorated pricing. The new seats will receive their own subscription ID. Adding seats may not be available for all products or countries.
Reducing seats: Changes take effect on your next renewal.
Multi-year subscriptions are billed annually. When you co-term a new multi-year subscription with an existing one, your first bill is prorated to match the existing subscription's next anniversary date. After that, billing happens on each remaining anniversary date. Anniversary dates are the annual billing dates for your multi-year subscriptions, or annual subscriptions purchased or renewed for more than 12 months.
Existing subscription: Yes, contact your Autodesk partner or Autodesk sales for a quote to align your existing subscriptions to one renewal date.
New subscription: If you are purchasing a new subscription and already have an existing subscription with the same term length, such as annual, you can align the new subscription to your renewal date during checkout.
If you have two or more subscriptions that you’d like to align to the same renewal date, contact your Autodesk partner or Autodesk sales for support.
Guidelines for extensions when aligning existing subscriptions:
When extending a subscription, the subscription must align to a subscription with a future end date. Backdating is not permitted nor are refunds given.
Subscription status cannot be 'canceled.'
The underlying product(s) is eligible for renewal (and not in an end of renewal status).
Subscription is extended to align to the subscription end date of an existing subscription.
You can extend your subscription for up to 39 months from the transaction date or 36 months from the subscription start date for annual or three-year subscriptions, whichever comes first. The transaction date is the day your partner created your quote.
1 Self-service features may not be available in all regions.
