Worldwide Sites

You have been detected as being from . Where applicable, you can see country-specific product information, offers, and pricing.

Change country/language X

  • United States

    We have redirected you to an equivalent page on your local site where you can see local pricing and promotions and purchase online.

    Stay on our U.S. site

Keyboard ALT + g to toggle grid overlay

Special terms

Capitalized terms not otherwise defined below will have the meaning assigned to them in the General Terms. The Special Terms may be updated from time to time. Notice of updates will be posted on the “Effective Date/Updated" link at the top of this page.

Offerings with their own terms of service

The following Offerings have their own terms of service applicable to such Offerings:

BIM 360 glue service (user packs)

If You have subscribed to an Autodesk BIM 360 Glue Service, You will be entitled to grant Authorized Users of that Service the right to install and access Autodesk Navisworks Manage software and Autodesk Point Layout software made available by Autodesk to You, for use simultaneously with that Service during the length of Your subscription. An Authorized User may install, and/or access, those Products on or from more than one computer, provided that only one copy of each Product is accessed and/or used by that Authorized User at any given time.

The number of single user licenses of Autodesk Navisworks Manage software and Autodesk Point Layout software to which You may grant access to Authorized Users will be limited according to the Autodesk BIM 360 Services user packs that You have been granted, as follows:

User packs

Number of Licenses of Autodesk Navisworks Manage Software and Autodesk Point Layout Software

1 User pack

0

10 User pack

0

25 User pack

Up to five (5)

100 User pack

Up to twenty (20)

500 User pack

Up to fifty (50)

1000 User pack

Up to One hundred (100)

Enterprise 8000 User pack

Up to Eight hundred (800)

BIM 360 ops building-based service

Building-based access to (an) Autodesk BIM 360 Ops Service(s) ("Building-based Service(s)") entitles You and Your Authorized Users to access and/or use the Building-based Service(s) during Your subscription for that/those service(s) for one (1) Building. Unless Your level of Building-based Service(s) specifies otherwise, You will be entitled to create and access an unlimited* number of Tickets within the Building-based Service(s), export those tickets to an Airtable base and use indoor maps during Your subscription for that/those service(s) for one (1) Building. For this paragraph, “Building” means the specific facility, infrastructure, structure or other area (i) designated by You within the Building-based Offering and (ii) of which ongoing operations will be managed by You; and "Ticket" means a single assignable event created by You within the Service.

*Subject to reasonable technical limitations.

By deciding to export Your tickets to an Airtable base, You understand and agree that You will be subject to and must agree to Airtable’s terms and conditions which shall govern such access and use by You. Autodesk is not responsible for, and makes no representations or warranties regarding, Your use of Airtable, any data submitted or received between You and Airtable, or for any information, reports, results or other materials that Airtable may provide or collect from You on or through its services.

Fusion Lifecycle Enterprise Services

Access to Fusion Lifecycle Enterprise Services is available to an unlimited number* of third-party Authorized Users, subject to the following limitations: 

  • Fusion Lifecycle is not intended for white-label or non-Autodesk-branded applications in which Authorized Users are granted access to a Fusion Lifecycle instance on an automated basis. You may not automate access to a Fusion Lifecycle Enterprise instance via an API or other automated means.
  • You must confer with your designated account executive (as indicated on Your order form) at the time additional Authorized Users access is granted. 
  • This benefit does not extend to Authorized Users who are Your employees, or who are consultants, contractors or other individuals accessing and using Fusion Lifecycle for Your benefit. 
  • Autodesk reserves the right to monitor and revoke third-party user access if it determines in its sole discretion that these Special Terms are being violated. 

*Subject to reasonable technical limitations

Live map data

By accessing or using Autodesk Live Map Data, You understand and agree that You will be subject to, have read and agree to be bound by these additional third-party terms of use and privacy policies referenced therein:

Autodesk is not responsible for, and makes no representations or warranties regarding, these third-party services or any data, information, reports, results or other materials that these third parties may provide or collect from You on or through such services.

Apple app store downloads

If You downloaded an Offering from the Apple App Store or access an Offering using an Apple branded product, Your use of the Offering is subject to the Additional Apple App Store Terms

Creative finishing tools

If the Offering is an Autodesk compositing, grading, editing and/or finishing tool, including, without limitation, Autodesk Flame Premium, Autodesk Flame, Autodesk Flame Assist, Autodesk Flare, Autodesk Lustre or Autodesk Backdraft Conform (collectively, “Creative Finishing Tools”), the following additional terms apply with regard to the Autodesk Wiretap API: You may install and access such Wiretap API on a computer, even if a copy of the Creative Finishing Tools is not installed on such computer, and use of such Wiretap API does not need to be solely in connection with Your use of the Creative Finishing Tools.

Downloading technology

Autodesk download technology may use the Akamai NetSession Interface, which may utilize a limited amount of Your upload bandwidth and computer resources to connect You to a peered network and improve speed and reliability of web content delivery. The Akamai NetSession Interface is secure client-side networking technology that harnesses the power of Your computer to deliver software and media available on the Akamai network. Your Akamai NetSession Interface works collectively with other Akamai NetSession Interfaces, along with thousands of Akamai edge servers, and runs as a networking service utilizing a limited amount of Your computer’s available resources. For more information, see the Akamai NetSession Interface. By agreeing to these Terms and using the Autodesk download technology, You accept the Akamai License Agreement which governs the Akamai NetSession Interface.

Education

Education licenses and subscriptions do not receive standard subscription benefits. For additional terms that apply to Education Offerings, please see Education Terms.

PlanGrid

PlanGrid, Inc. was acquired by Autodesk on December 19, 2018 and currently operates as a wholly owned subsidiary of Autodesk. Until the PlanGrid Offerings are fully integrated into Autodesk product/service offerings:

  • PlanGrid’s Privacy Statement sets forth how PlanGrid may collect, use, store and process personal information of or relating to You;
  • if You suspect unauthorized use of Your PlanGrid Account, please contact support@plangrid.com;
  • PlanGrid Offerings are accessed at https://app.plangrid.com/en/login;
  • PlanGrid Subscription Support is available at support@plangrid.com;
  • if You wish to cancel an automatic renewal of Your PlanGrid subscription(s), please contact renewal@plangrid.com; and
  • the “Right of Return for Refund” section of the General Terms (Section 2) does not apply to any PlanGrid subscriptions, which are each non-returnable and non-refundable.

Account Registration and Installation

To access and use a PlanGrid Offering, You must register for a PlanGrid account, for which You must provide a valid email address and other necessary information.  You may install and use the mobile applications for Your PlanGrid Offering on up to three mobile devices owned or controlled by You.

Your Service Authorization

If You purchase a subscription (or sign up for a free trial) to a PlanGrid Offering, Your account will be owned and controlled by You.

Third Party Service Authorization

If your subscription to a PlanGrid Offering is purchased by a third party (for example your employer or another third party who desires to make such PlanGrid Offering available to you via a service authorization), such third party is the owner and controller of the account.   Such third party (i) may terminate the account or your access to the account at any time and for any or no reason, and (ii) will retain control of the customer content associated with such account.  

Use of De-Identified Data

With respect to ideas, concepts, know-how, or techniques contained in Your communications with PlanGrid or Autodesk, and with respect to usage data and other information in Your account, You agree that PlanGrid and Autodesk may use all such information on a worldwide, irrevocable, perpetual, royalty-free basis, for purposes of developing and improving our Offerings, provided that such information has been processed in such a way that the data subject is not identifiable and that the information has been aggregated or made generic so that it is not attributable to any specific data subject.

Assemble Service(s)

If You have subscribed to an Autodesk Assemble Service, You will be entitled to grant Authorized Users of that Service the right to access Autodesk Assemble software made available by Autodesk to You during the length of Your subscription. The Authorized Users which You may grant access to will be limited according to the Autodesk Assemble Service Offering that You have purchased, as follows:

Assemble Service Offering

Authorized Usage

Assemble Project Offering

Entitles You and an unlimited number of Your Authorized Users to access and/or use the Assemble Service during Your subscription for the applicable number of “Projects” purchased. “Project” means up to eight (8) separate buildings at one single location.

Assemble Office Offering

Entitles You and an unlimited number of Your Authorized Users to access and/or use the Assemble Service during Your subscription for any project within a 100-mile radius of the physical address where the purchase has been transacted.

Assemble Region Offering

Entitles You and an unlimited number of Your Authorized Users to access and/or use the Assemble Service during Your subscription for any project within a 750-mile radius of the physical address where the purchase has been transacted.

Special Terms for Bifrost extension for Maya and Bifrost Engine

If the Offering is Autodesk Maya or Autodesk Media & Entertainment Collection, You will be entitled to the following:

1. You may install and access Bifrost Extension for Maya (referred to as “Bifrost”) in connection with Your use of Autodesk Maya, in accordance with Section 11.2, of the General Terms; and

2. If Your Offering is Autodesk Maya, You will be entitled to use the Bifrost Engine for background processing per Authorized User depending on Your Offering as follows:

Your Offering

Number of machines using Bifrost Engine per Authorized User

Standalone Autodesk Maya single user Subscription, multi-user Subscription or Perpetual License on Maintenance

Up to 3

3. If Your Offering is Autodesk Media and Entertainment Collection, You will be entitled to use the Bifrost Engine for background processing per Authorized User depending on Your Offering as follows:

Your Offering

Number of machines using Bifrost Engine per Authorized User

Autodesk Media and Entertainment Collection single user Subscription, multi-user Subscription or Perpetual License on Maintenance

Up to 15

Special Terms For Arnold Entitlement With Autodesk Media & Entertainment Collection Subscription

If Your Offering is Autodesk Media and Entertainment Collection single-user subscription, You are entitled to a single-user Arnold subscription that You can install and use up to 5 instances of Arnold software concurrently on separate machines. For clarity, if Your Offering is Autodesk Media and Entertainment Collection multi-user subscription, You are entitled to 5 multi-user Arnold subscriptions embedded within the license file.

BuildingConnected

BuildingConnected, Inc. (“BuildingConnected”) was acquired by Autodesk on January 23, 2019 and currently operates as a wholly owned subsidiary of Autodesk.

Until the BuildingConnected Offerings are fully integrated into the Autodesk Offerings:

  • BuildingConnected’s Privacy Statement will apply to the BuildingConnected Offerings and sets forth how BuildingConnected may collect, use, store and process personal information of or relating to You;
  • if You suspect unauthorized use of Your BuildingConnected account, please contact support@buildingconnected.com;
  • BuildingConnected Offerings are accessed at https://app.buildingconnected.com/login?retUrl=%2F;
  • BuildingConnected Subscription Support is available at support@buildingconnected.com;
  • the “Right of Return for Refund” section of the General Terms (Section 2) does not apply to any BuildingConnected subscriptions, which are each non-cancellable and non-refundable; and
  • if You wish to cancel an automatic renewal of Your BuildingConnected subscription(s), please contact BuildingConnected at support@buildingconnected.com no less than thirty (30) days prior to the expiration of the then-current term of Your subscription.

Account Registration

To access and use any BuildingConnected Offerings, You must register for a BuildingConnected account, for which You must provide a valid email address and other necessary information.

Your Content

In connection with Your use of BuildingConnected Offerings, You may wish to submit materials and information, including contact information, project information, bid information, financial information and performance and safety information about You or Your current or potential commercial partners. All materials or information that You create, submit or upload to the BuildingConnected Offerings, will constitute Your Content under the General Terms. You are responsible for promptly correcting any errors or inaccuracies in Your Content that is shared with others via the Offering.

Third Party Materials/Services

Other users of these Offerings may submit similar materials and information, including information about You, and whenever these materials and information are shared with You via the Offerings, they will constitute Third-Party Materials/Services under the General Terms.

Google Maps is one of the Third-Party Materials/Services used by the BuildingConnected Offering. Your use of Google Maps via the BuildingConnected Offering is subject to the then-current Google Maps/Google Earth Additional Terms of Service at https://maps.google.com/help/terms_maps.html and Google Privacy Policy at https://www.google.com/policies/privacy/.

Data Analytics

BuildingConnected may perform certain data analytics or other analysis on Your Content and may disclose such data analytics or analysis on an aggregate and anonymous basis to third parties or publicly, provided that BuildingConnected will not disclose specifics about Your Content except to you as part of the Offerings or upon your consent.

Privacy and Data Protection

You acknowledge that by transmitting Your Content to the BuildingConnected Offerings, you intend for certain of Your Content that includes personal data, such as profiles that you create, for yourself, your business, or for a third party (e.g., a current or potential business partner), to be shared with and disclosed to other registered users of the BuildingConnected Offerings. For details, see BuildingConnected’s Privacy Statement.

Where You transfer personal data originating from within the European Economic Area, the United Kingdom, or Switzerland to BuildingConnected, You agree to enter into, with respect to personal data that BuildingConnected processes as a processor, the Controller to Processor Standard Contractual Clauses 2010 (“C2P SCCs”) set out by the EU Commission Decision of 2010/87/EU, or any superseding set of Standard Contractual Clauses that may be subsequently approved under law applicable in those jurisdictions. To request C2P SCCs, please contact support@buildingconnected.com for our Data Processing Addendum.

Shotgun Special Terms

Effective Date: August 17, 2020

If You have subscribed to a Shotgun Offering, the following terms apply:

1. Authorized User: An Authorized User for a Shotgun Offering means a user whose status You enabled in product as “active” regardless of whether the user has used the Shotgun Offering in any given time period.  References to “Active User” will have the same definition as set forth here for Authorized User. 

2. Multiple Site Access: Except as expressly provided for in Your Offering or Offering Identification, each Site is considered independent, and the total number of Authorized Users for purposes of usage tracking and billing is the sum of each Site’s Authorized Users. You will pay for all Authorized Users across multiple Sites, regardless of user duplication.  For the purposes of this section, a “Site” means a Shotgun URL or website where You can access and use Your dedicated production instance of Shotgun Web Service.

3. True-up:  In accordance with Section 21.5 of the Terms of Use, Autodesk may conduct review of Your usage of Shotgun. If Autodesk notifies You that more users were using Shotgun than the number of Authorized Users, You will have fifteen (15) business days to review Your usage with Autodesk, then within fifteen (15) calendar days after the review, You will either remove such unauthorized users or issue a purchase order or signed quote to Autodesk or its reseller to purchase additional users, which will be equal to the number of users in excess of the number of Authorized Users.

4. Additional Benefit: If You have subscribed to Shotgun Web Service, You will be entitled to grant Your Authorized User the right to access Shotgun-authenticated RV Software (“RV Software”) made available by Autodesk to You for use in conjunction with Your Shotgun Web Service during the length of Your subscription. The maximum number of RV Software licenses You are entitled to cannot exceed the total number of Your Shotgun Authorized Users.