Account management for admins

Designate guest users

You can designate any user (except primary or secondary admins) as a guest. Typically, you would do this for non-employees, such as contractors or vendors.


To designate a user as a guest:

  1. Sign in to Autodesk Account at
  2. Go to User Management > By User.
  3. Search for or select a user.
  4. Click View Details.
  5. Click Change Role.
  6. Select This is a Guest User under the User role.
  7. Click Save.
  8. To remove the guest designation for a user, deselect This is a Guest User.

Note: Users added to your team from a connected cloud collaboration product (such as Autodesk BIM Collaborate, Autodesk BIM Collaborate Pro or Autodesk Build) are added as guests by default.

Need help? Ask the Autodesk Assistant!

The Assistant can help you find answers or contact an agent.

What level of support do you have?

Different subscription plans provide distinct categories of support. Find out the level of support for your plan.

View levels of support