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Implementation of Premium Subscription in Dubai Municipality

Implementation of Premium Subscription in Dubai Municipality

Customer challenge

Dubai Municipality (DM) has many divisions like Building Permit, Heritage, Projects and Environmental departments where they deploy Autodesk solutions. The IT team had been facing challenges on providing access to the users as and when the demand emerged. The user tracking and the product usage were the two main parameters they were missing with the existing multi-user access. The need for critical support also increased at non-business hours due to the new normal of work experience.

Project goals

CAD Gulf teamed up with the IT team at Dubai Municipality to address multiple challenges like User Management, Access Control and Deployment of Autodesk Solutions in real-time.

Solution

As a primary solution to manage the users and deployment of licenses to individual users, multi-user licenses have been switched to a named user model. Following that, the Autodesk Premium Subscription option was selected to identify the product usage and provide user reporting to make better decisions on the licenses and budget.

Business outcome

DM says, “We have greater flexibility in assigning licenses to all the users. We could also automate the user creation process with the help of Single Sign On. In addition to that, the user and product report is an amazing tool which allows us to make decisions based on the demand and usage of products. Now we can identify which user is using what product and also the duration of the license utilization. The advanced support of Premium has become a relief for the IT team."

Conclusion

By switching from multi-user to a named user model and also opting for Premium Subscription, Dubai Municipality has a greater flexibility to manage their Autodesk subscriptions. Also, the advantages of Premium Subscription helped them to make better and smarter decisions.

Project summary

    Duration & delivery

  • 35
  • 2020-10-30

    Autodesk solutions

  • Architecture
  • Engineering & Construction Collection

    Services provided

  • System Implementation
  • Configuration & Deployment
  • Technical Support

    Customer industry

  • Architecture, Engineering & Construction
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