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GLADSTONE TECHNOLOGIES LIMITED .....YOUR TRUSTED ADVISOR ....!!!

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Success Story

Product Deployment and Activation

Product Deployment and Activation

Customer challenge

Lafarge Holcim, a leading manufacturing company, had purchased some seats of AutoCAD licenses and was facing a challenge deploying the renewed license for a particular user, as there was an error message when attempting to download the software. They then contacted Gladstone Technologies Limited for a resolution.

Project goals

The main project goals were: 1) To be able to download and install all the seats of licenses purchased 2) Ease of software management 3) User Management (License Administration)

Solution

The Autodesk solution proffered was AutoCAD and technical support was deployed online remotely to assist Lafarge Holcim to troubleshoot and resolve the issue which was done by optimally downloading the software, activating and onboarding users to the software.

Business outcome

The resolution was delivered within a reasonably short amount of time and this helped the client to minimize downtime while delivering business objectives. The client was also able to perform user management.

Conclusion

The engagement was unique and impactful for the customer given the minimal time involved in delivering the solution and the dedicated support given to them.

Project summary

    Duration & delivery

  • 1
  • 2020-11-12

    Autodesk solutions

  • AutoCAD

    Services provided

  • Solution Optimization Services
  • System Implementation
  • Configuration & Deployment
  • Solution Adoption Services
  • Technical Support
  • Product Activation & Onboarding
  • Software Asset Management & Usage

    Customer industry

  • Design & Manufacturing
More success stories

License Transfer and Activation

NBC, a leading bottling and beverage production company had purchased a renewal license for their AutoCAD solution in order to help with their factory designs. As the former method of activating the licenses was previously in use, they faced a challenge with how to activate the new licenses purchased and sought Autodesk Solution Provider Gladstone for a solution. They also had issues transferring licenses from a deactivated server to a new server.


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