Get help with Download and install

Installation for individuals

Run and authenticate your software


When you first run your software, authentication of your product takes place automatically.

In some cases, the "Let's Get Started" window may be shown displaying three activation methods, "Sign in with your Autodesk ID", "Use a network licence", or "Enter a serial number". The exact wording can vary between product versions

A screenshot showing the Lets get started screen

Your activation type depends on the "products licence type", see How to check your Autodesk software licence type.

Activation types:

  • Depending on the product version, "Sign in with your Autodesk ID", "Single-user", or "Sign in" option should be selected if the product licence type is an Autodesk subscription licence. The Autodesk subscription licence type requires your "Autodesk ID" and "Password" to complete sign in.

Note: Check that the Autodesk ID you’re using has been assigned to a licence by the contract primary or secondary admin. If no licence is assigned, request an admin to assign your Autodesk ID a product licence. To learn more, see User management overview.

  • Use a network licence, or Multi-user option should be selected if the product licence type is "Network" or "Multi-user". You may be prompted to input the licence server information.

  • Enter a serial number option should be selected if you received a serial number with your software. To find your serial number sign into your Autodesk account, go to "Products and Services" tab and click on the tile of your product, then click "Licence Details".

Related resources

  • Installation for individuals

    Prepare to install your software

    Before you install your Autodesk software, prepare your system and collect the needed information.

  • Installation for individuals

    Install your product

    Product Installation depends on the download method (see Download methods ).

  • Installation for individuals

    Get products in another language

    Download your product in your language and manage language packs.

Need help? Ask the Autodesk Assistant!

The Assistant can help you find answers or contact an agent.


What level of support do you have?

Different subscription plans provide distinct categories of support. Find out the level of support for your plan.

View levels of support