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AU Class
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Feeling the Pressure: A Case of CAD Manager Versus IT (Or Is It?)

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    Some CAD managers may serve as solid bridges of support between end users and IT departments, but what about those of us who struggle to build that bridge for better administrative support, faster turnaround times, and strategic planning for future department needs? It's easy to get stuck feeling the pressure or, even worse, seeing only one of 2 equally valid perspectives. In this class, attendees will learn how the speaker put the "manage" back in CAD manager by creating mutual understanding and improving collaboration between 2 departments that may not always see eye to eye.

    Key Learnings

    • Learn how to analyze your department's current situation and identify gaps in productivity
    • Learn how to understand your IT department's point of view from a technological standpoint and an interpersonal standpoint
    • Learn how to communicate and present yourself as a trusted ally to the IT department
    • Learn how to aim for a win-win situation for both you and the IT department, now and in the future