Autodesk University FAQ

Get answers to your questions about AU events and online learning.

AU goes digital in 2020

Why will AU be a digital conference in 2020?

There is nothing more important to us than the health and safety of our customers, partners, employees, and our broader global community. In response to the challenges imposed by COVID-19, we will host one global, digital AU conference in 2020.

When will the global digital AU 2020 event take place?

AU 2020 will take place November 17-20. It will be a worldwide event with hundreds of classes to choose from in multiple languages, dozens of thought-provoking Theater talks, visionary main stage presentations, on-demand product support, and opportunities to connect with your professional community 1-on-1 and in small groups. We hope you'll join us.

What is the cost to attend AU 2020?

There will be no cost to attend AU 2020, but you’ll still need to register and sign up for classes—registration opens in mid-September. Share the news with your colleagues and industry peers.

How will the Call for Proposals work for AU 2020?

There are several opportunities to showcase our speaker community’s expertise and innovations in this year’s digital experience. In addition to proposing a class for AU 2020, you can also submit a proposal to present a Theater talk or write an article for publication on the AU website. Call for Proposals (CFP) opens May 20 and closes June 22 for English language submissions. We are accepting proposals in other languages through July 9. Visit the CFP page for details and how to submit. Be sure to read the AU 2020 CFP Guide, which will answer most of your questions on the new digital format.

Classes will be selected for AU 2020 based on several criteria outlined in the AU 2020 CFP Guide. Speakers will be notified of selection by early August.

Who do I contact if I have questions about my proposal submission?

Contact AU Speaker Management for questions about your submission.

Can I submit the class I taught last year?

How about a follow-up class instead? Repeat classes are unlikely to be selected. However, we encourage proposals that build on previous topics, business practices, or product workflows. Most AU conference sessions are available online. We suggest becoming familiar with existing content on the AU website relevant to your industry or workflows.

What benefits do speakers receive?

While the digital experience is new for all of us, our recognition of the valuable contributions of our speaker community remains constant. We are working diligently to provide a speaker compensation package worthy of your dedication and hard work, starting with an honorarium of $500 USD per class for the primary speaker (co-speakers, panelists, and Autodesk employees are not eligible for honorariums). We hope you’ll join us for the exciting opportunity in 2020 to reach a global audience. We appreciate your patience as we work out additional details.

When will I be able to register for AU 2020?

Registration for AU 2020 will open in mid-September. Although there is no cost to attend the conference, you do need to register.

What will happen with AU International events in 2020?

We're hosting one global, digital AU conference in 2020, to be held November 17-20.

What time zone will AU 2020 be hosted from?

We are working through all the logistical details. More information will be made available on the Autodesk University site in the coming months as we begin to build this year's digital AU experience.   

I already purchased a conference pass for AU Las Vegas. What should I do?

You will be automatically refunded for the conference pass you purchased. Please contact us if you have any questions.

I already registered for AU London. Will I get a refund?

Yes, you will automatically receive a full refund for your registration fee. If you have further questions, please email AU-London@autodesk.com.   

I have a hotel booked for AU London. What should I do?

Please contact the hotel directly to cancel your booking. Check your hotel’s terms and conditions or speak with the hotel directly should you have further questions about your hotel reservation. 

What should I do if I already booked my travel?
Please contact your travel agency directly for terms and conditions associated with your travel arrangements. Autodesk will not reimburse any travel-related costs or fees.
I already submitted a proposal to speak at AU London – will my proposal be considered for the digital event?

AU London class proposals are still being considered. We know there will be opportunities to showcase our speaker community’s expertise and innovations in this year’s digital experience. More information will be made available on the Autodesk University site in the coming months. If you have questions relating to your class submissions, please contact   
au.london.speaker@autodesk.com. 

I have more questions about AU London. Who can I contact?

For general questions and inquiries, you can email the AU London team directly:

AU-London@autodesk.com.  

I already submitted a proposal to speak at AU Germany – will my proposal be considered for the digital event?

AU Germany class proposals are still being considered. We know there will be opportunities to showcase our speaker community’s expertise and innovations in this year’s digital experience. More information will be made available on the Autodesk University site in the coming months. 

Will AU 2020 include preconferences—the Leadership Forum, Connect & Construct Summit, and Forge DevCon?

We are evaluating ways to reimagine these events as digital experiences this year. More information will be made available on the Autodesk University site in the coming months. 

I’m a journalist. What can I expect from a press/media perspective?

We are in the process of evaluating how the AU digital experience will come to life for press/media. The Autodesk PR team will be in touch with more information in months leading up to the event. If you have immediate questions, please reach out to the media contact in your region.  

Will there be sponsorship opportunities with the digital event?

Yes. We are evaluating options for sponsorship opportunities. More information will be made available on the AU Sponsors page in the coming months. If you have immediate questions, contact us for details on how to get in touch.  

Will AU events be in person in 2021?

We will continue to monitor the global situation over the next year; however, our intentions are to return to hosting our events in person in 2021. We look forward to being together again soon!

How can I sign up to receive updates?

Visit the Autodesk University homepage to sign up for our newsletter.

Who can I contact for more information?

 Visit the Contact Us page for details.  

Reschedule announcement

When will AU London 2020 take place?
AU London 2020 has been rescheduled for December 1-2. It was originally scheduled for June 23-24.
Why were the dates changed?
With the coronavirus (COVID-19) affecting communities, families, and people around the world, our priority is to ensure the health and well-being of our entire community of customers, partners, and employees.  Autodesk continues to closely monitor the guidance provided by governments and health organizations.
Is the venue still ExCel London?
Yes, the event venue remains ExCeL London.
What if I’ve already purchased my pass?

If you’ve already purchased your AU London 2020 pass, it will be made valid for December. No further action is required from you.

If you are unable to attend in December, contact the AU Registration Team and we will issue a refund.

Can I still be a sponsor for AU London 2020?

If you are already in the process of discussing AU London sponsorship opportunities, our sponsorship sales team will contact you to discuss the rescheduled dates.

If you are interested in pursuing sponsorship opportunities for December, contact us via the AU London Sponsorship page.

What happens next for prospective AU London 2020 speakers?
We are aiming to notify selected speakers on April 9. Further instructions will be sent after the selection process is complete.
I booked my hotel for June using the Autodesk discounted rates. What do I do?

If you have booked your hotel for June using the Autodesk discounted rates, contact the hotel to cancel your reservation by the dates listed below to avoid a cancellation fee. We again apologize for this inconvenience.

May 6: Aloft free cancellation deadline. Find general hotel information here.

May 22: DoubleTree free cancellation deadline. Find general hotel information here.

If you have made your own personal arrangements for hotel reservations, contact the hotel directly for additional information regarding their policies.

Stay tuned for more information about hotel reservations for December.

What if I’ve already booked my travel?
Contact your travel agency directly for terms and conditions associated with your travel arrangements. Autodesk will not reimburse any travel-related costs or fees.
Who can I contact with additional questions about AU London 2020?

Email AU-London@autodesk.com with additional questions or concerns.

Event

Who attends the AU London conference?
Autodesk University attracts about 2,000+ attendees each year from a wide range of professions and industries, including design, engineering, construction, manufacturing, and digital arts.
What kind of sessions can I expect?

We offer a variety of session types, including:

  • Hands-on labs for practical product training
  • Industry talks featuring case studies, insights, and thought leadership
  • Instructional demos for more in-product learning
  • Peer-to-peer learning
  • Product briefings for new Autodesk technology
  • Keynotes that explore the future of design and engineering

We suggest that you attend a variety of sessions to round out your AU learning experience.

How many sessions are offered at AU London?
In recent years, we've offered about 100+ sessions to choose from.
When does the conference take place and for how long?
The 2020 conference is scheduled to begin Tuesday, December 1, and end Wednesday, December 2. It’s a two-day event, with additional preconference events scheduled on Monday, November 30.
What events take place on Monday?
We hold several special programs and preconference events on Monday. Stay tuned for specific information for this year.
How many years has the London conference taken place?
2020 will be the fourth year of AU London.
Who will speak at the keynotes?
We’ll make an announcement when we've lined up the AU 2020 keynote speakers. In recent years, we've heard from Autodesk executives and special guests.
Can I bring my significant other?
If you wish to do so, another pass would need to be purchased for the event.
Is AU a sustainable event?

Yes. Here are some of the ways we make AU as sustainable as possible:

  • As part of our net zero emissions commitment, we offset attendee travel for all our major conferences. These offsets have brought clean cookstoves to over 200,000 people to date. Learn more about our sustainability programs.
  • We’ve replaced paper conference guides with a mobile app guide.
  • We hold the conference in a single venue, and partner with sites that already have sustainability programs in place.
  • We provide exhibitors with guidelines on how to make their booth green, and encourage them to reduce or replace paper handouts.
How can I contribute to sustainability at AU?
Share a ride from the airport with another AU attendee or use the London Transport System (London Underground and DLR line) for traveling to the ExCeL London. During the conference, you can continue to contribute by bringing a reusable water bottle or cup for your hot drink.

Classes

How are classes selected for AU?
AU selects conference classes based on a range of criteria. We consider the overall strength of a proposal and its relevance to today's industry trends and best practices; whether the proposal builds on existing knowledge and practices found through the AU website; the extent to which the proposal creates pathways for future learning; and the speaker’s communication skills, technical expertise, and relevant background and experience. If available, survey results from previous AU events are also considered. Community voting on submitted proposals may be another factor considered during the selection process.
What is community voting?

Community voting is one of many factors used to select AU classes. You can help shape your AU experience by visiting the community voting page and giving your favorite sessions a thumbs-up.

Can I view the AU course offerings before I register?
Yes. The course offerings will be live on the AU website once the selection process is complete.
When will class handouts be available?
Handouts will be posted in the class catalogue and mobile app approximately two weeks before the event, but speakers can update their files until AU begins. Other class materials will be available through AU online two weeks after the conference.
Are all the AU conference classes recorded?
We record 500+ classes at AU globally each year. We increase this number every year, and we’re working toward recording every class. Room size impacts which classes are recorded. Since session locations can change up to the event, you can’t request that we record your class. We also can’t post a list of which classes will be recorded.
Where can I find the recorded sessions?

AU learning doesn't end when you leave any of the AU events. You can watch recorded sessions and keep learning all year long at the AU website. Even if a class wasn’t recorded, many of our AU experts prepare detailed electronic content, sample data sets, and other learning materials. These materials are available online year-round.

Interested in speaking at an AU event?

How can I teach a class at AU?
The process for submitting a proposal to teach a class at AU is called the Call for Proposals (CFP). AU London 2020 CFP closed on March 2. For other AU International events, visit the AU website and select your location from the Conferences menu.
What benefits do speakers receive?
Speaker benefits vary based on the AU conference. For London, speakers will receive a free pass to AU London, and prior to the event, speaker support including access to speaker support content and help from selected AU speakers.
Can I change my speaker details or class information after I submit a proposal?

Yes. If you need to make changes to your profile, visit the Autodesk Account page. If you need to make changes to your class information following the submissions deadline, please contact au.london.cfp@autodesk.com

Registration

How much does the AU London conference cost and where can I buy a pass?

Visit the passes page at the AU London webpage for details about passes and pricing.

Do I need a special pass to attend the Leadership Forum?
The AU Leadership Forum is an invitation-only event. During registration, enter your invitation code and then choose the Leadership Forum package.
Is there a discount if I purchase multiple passes?

Free additional passes are available for groups of eight or more. To qualify, all registrants must be paid in full for two-day conference passes and the group discount must be requested via email prior to the event. When you reach eight or more completed registrations, have a representative from your company contact the AU Registration Team to arrange your free pass(es). Student and educator passes do not count toward this discount. If your organization has multiple subsidiaries, you must advise all of the affiliated company names to be included in your pass calculation at the time of your initial request.

Note: Cancelations and/or promotions may reduce or nullify your company's qualification level. Educator/student passes are not eligible to count towards this discount.

Is the cost of hotel accommodations included in the registration fee?
No. Hotel accommodations for AU London are not included in the registration fee and must be paid at your own expense.
What payment methods can I use?

You can purchase AU passes using all major credit cards (American Express, MasterCard, and Visa). For other payments, please contact our AU London Registration Team.

What is your transfer/cancellation policy?

Please contact our AU London Registration Team.

Live stream

Can my colleagues watch live-streamed classes during AU?
Yes. We live stream the keynotes and a handful of classes during AU.
Where can I watch the live stream?

Here’s the link—send it to your colleagues and be sure to bookmark it: https://www.autodesk.com/autodesk-university/conference/live-stream

Are there any specific requirements needed to watch the live stream?
You’ll need a high-speed Internet connection and a web browser.
Can I watch the live stream after it ends?

You can watch recordings of sessions streamed live at the AU website.

Mobile app

Where can I download the AU mobile app?

The app will be available for download on the website in June, and alternatively you can look for Autodesk University on the Apple App Store or Google Play store.

The app is available for iOS and Android devices. We also have a mobile web version available. (HTML5 features are limited).

The AU 2020 London mobile app should become available as the event approaches.

Please note that the mobile app is available to anyone. Registered attendees will have access to more features and information.

What can I do on the AU mobile app?
With the AU mobile app, you can manage your schedule, follow the attendee activity feed, get personalized class and networking recommendations, and much more.
Why can’t I sign in to the mobile app?
Be sure to use your Autodesk ID or the same login information you used to register for AU. Only registered attendees can access the app when it goes live around a month before the event.

Event

Who attends the AU Las Vegas conference?
Autodesk University attracts about 11,000+ attendees each year from a wide range of professions and industries, including design, engineering, construction, manufacturing, and digital arts.
What kind of sessions can I expect?

We offer a variety of session types, including:  

• Hands-on labs for practical product training  

• Industry talks featuring case studies, insights, and thought leadership 

• Instructional demos for more in-product learning 

• Panels and roundtables for peer-to-peer learning 

• Product briefings for new Autodesk technology 

• Keynotes that explore the future of design and engineering  

We suggest that you attend a variety of sessions to round out your AU learning experience. 

How many sessions are offered at AU Las Vegas?
In recent years, we've offered about 700 sessions to choose from.
When does the conference take place and for how long?
The 2020 conference begins Tuesday, November 17, and ends Thursday, November 19. It’s a three-day event, with additional preconference events on Monday, November 16.
What events take place on Monday?

We hold several special programs and preconference events on Monday. Stay tuned for specific information for this year. Here's a peek at what we've offered in previous years: 

  • Forge DevCon
    Join more than a thousand design and engineering software developers for a special day of sessions and labs focused on the Forge platform. Includes keynote, social events, and access to the Tuesday AU General Session. 
  • Connect & Construct Summit
    Join other construction professionals for a special day of sessions for the building and construction industry. Includes keynote, networking events, and access to the Tuesday AU General Session. 
  • Dynamo from BIM Automation to Generative Design
    Increase your Dynamo knowledge and learn how to use it for new BIM automation workflows.
  • Dynamo for BIM Managers: Managing Dynamo
    Are you interested in increasing Dynamo use in your office? Learn from members of the Dynamo community how to improve your deployment processes, manage use in larger organizations, and involve more people in design computation and automation.
  • Dynamo for Managing Dynamo for Software Developers: C#, Python, and More
    Want to take Dynamo further and develop Dynamo extensions in C#? This workshop will show you how!
How many years has the conference taken place?
2020 will be the 28th year of AU.
Who will speak at the keynotes?
We’ll make an announcement when we've lined up the AU 2020 keynote speakers. In recent years, we've heard from Autodesk executives and special guests.
Is there a theme for the AU conference this year?
We're busy working on the 2020 event. Check back for details as the date approaches.
When and where will the party be held?
There are numerous receptions and parties during AU, with the largest being the final night party. Celebrate your position at the forefront of your industry as you enjoy a futuristic playground for designers, makers, and builders. Stay tuned for details.
Can I bring my significant other?
Guest Passes are available for purchase if you're registered for AU, so you can bring your guest to the AU party and evening events in the Expo. You can also buy a Party Only Guest Pass at the Customer Service desk, which allows your guest to attend the party. Guest Passes and Party Only Passes should only be purchased if you want to bring someone with you. All AU three-day conference passes include evening events and the party.
Is AU a sustainable event?

Yes. Here are some of the ways we make AU as sustainable as possible:

  • We’ve replaced paper conference guides with a mobile app guide.
  • We hold the conference in a single venue, and partner with sites that already have sustainability programs in place.
  • We provide exhibitors with guidelines on how to make their booth green, and encourage them to reduce or replace paper handouts.
  • To learn more, watch this video on The Greening of Autodesk University.
How can I contribute to sustainability at AU?
Share a taxi from the airport with another AU attendee. AU taxi ambassadors will be waiting to help attendees connect starting Monday. You’ll save on taxi fare, plus start networking as soon as you arrive, so it’s an all-around win. During the conference, you can continue to contribute by bringing a reusable water bottle or use one of the reusable water bottles that we will be distributing to all conference attendees for refills instead of single-use cups.

Classes

Where can I see an overview of what is offered?

While we're planning the 2020 event, check out the AU 2019 schedule to get an idea of the main conference offerings.

Can I view the AU course offerings before I register?
Yes. You can browse the course offerings in the AU class catalog before you register.
How do I get on the waitlist for a full class?

We've added waitlists for instructional demos, industry talks, and hands-on labs. When you try to add a full class to your schedule and the class has a waitlist, the system will ask if you'd like to add your name to the waitlist. If you select yes, you'll be placed on the waitlist and the class will appear on your schedule as a waitlisted class. If you select no, then that time on your schedule will remain open. Keep in mind, when you’re waitlisted for a class you won’t be able to enroll in conflicting classes. We’ll do our best to enroll waitlisted attendees into the respective classes by early November, at which point all waitlists will be cleared.

For AU classes that don't have waitlists, you can use the mobile app to switch classes at the event. Class changes happen right up to and during AU. Add the sessions you want to monitor to your favorites and keep checking back for openings. You can also email the AU Registration Team to ask if a class will be repeated at a different time. REPEAT will appear at the end of the title for classes that are offered again due to popularity.

When will class handouts be available?
Handouts will be posted in the class catalog and mobile app approximately two weeks before the event, but speakers can update their files until AU begins. Other class materials will be available through AU online two weeks after the conference.
Are all of the AU conference classes recorded?
We record 500+ classes at AU each year. We increase this number every year, and we’re working toward recording every class. Room size impacts which classes are recorded. Since session locations can change up to the event, you can’t request that we record your class. We also can’t post a list of which classes will be recorded.
Where can I find the recorded sessions?

AU learning doesn't end when you leave Las Vegas. You can watch recorded sessions and keep learning all year long at the AU website. Even if a class wasn’t recorded, many of our AU experts prepare detailed handouts, sample data sets, and other learning materials. These materials are available online year-round.

International attendees

Do I need a U.S. entry visa to attend AU?
All attendees and their guests from outside of the United States must have a valid passport to travel. Visitors from some countries also need an entry visa.
How do I obtain an entry visa for AU?
Contact your local U.S. embassy or consulate to check current visa requirements and find out how to obtain an entry visa. You may be able to fill out an electronic application form online.
What do I do if my embassy/consulate requires me to submit an invitation letter?

All attendees and their guests from outside of the United States must have a valid passport to travel. Visitors from some countries also need an entry visa. Contact your local U.S. embassy or consulate to check current visa requirements and find out how to obtain an entry visa. AU can provide you with an invitation letter if you're registered for the three-day conference. During registration, you will be able to request a visa invitation letter. After you register for AU and have paid for your three-day pass, you will be contacted by the Registration Team to provide additional information. Once all information is received, your invitation will be sent to you within three to five business days.

What if I'm from a country that participates in the Visa Waiver Program?
If your country participates in the Visa Waiver Program and you have a machine-readable passport, you may be able to travel without a visa. For more information, please refer to the U.S. State Department website.

Interested in speaking at an AU event?

How can I teach a class at AU?

The process for submitting a proposal to teach a class at AU is called the Call for Proposals (CFP). Visit the AU Las Vegas CFP web page for more information, including timelines and requirements. For AU International events, visit the AU website and select your location from the Conferences menu.

How are classes selected for AU?

AU selects conference classes based on a range of criteria. We consider the overall strength of a proposal and its relevance to today's industry trends and best practices; whether the proposal builds on existing knowledge and practices found through the AU web experience; the extent to which the proposal creates pathways for future learning; and the speaker’s communication skills, technical expertise, and relevant background and experience. If available, survey results from previous AU events are also considered. Community voting on submitted proposals may be another factor considered during the selection process.  

What benefits do speakers receive?

Speaker benefits vary based on the AU conference. You’ll find details about benefits for AU Las Vegas speakers, co-speakers, and lab assistants in the Call for Proposals (CFP) Guide, which can be downloaded from the AU Las Vegas CFP web page. For AU International events visit the AU website, and select your location from the Conferences menu.

Can I change my speaker details or class information after I submit a proposal?

Yes. If you need to make changes to your profile, visit the Autodesk Account page. If you need to make changes to your class information following the submissions deadline, visit the AU website and select your location from the Conferences menu to find the speaker contact information for your event.

I have more questions about class proposals, my submission, and the AU speaker experience. Who do I contact for answers?

Visit the AU Las Vegas CFP web page for more information, including timelines and requirements. For AU International events, visit the AU website and select your location from the Conferences menu to find the speaker contact information for your event.

Registration

How much does the AU conference cost?

Visit the passes page for details about passes and pricing.

Where can I buy passes?

AU passes are available on the Autodesk Store prior to registration opening. When registration launches, you must use your pass to register and choose classes. AU passes can also be purchased through your local Autodesk reseller.

Note: Educator/student passes are available for purchase only through the conference website. The Discovery Pass, Expo Pass, and AU Party Only Guest Pass are available for purchase at the conference.

When does registration open?
Registration usually opens mid-summer. We'll announce the exact date as it approaches.
How do I use the AU conference pass I purchased on the Autodesk store?
After purchasing a pass on the Autodesk store, you’ll receive a registration code to use when registration opens in August. During registration, enter your code when prompted to ensure that your prepayment is applied.
I have a registration code. How do I apply my code during the registration process?

Follow these steps to apply your registration code(s) to your registration: 

  • Step 1Sign in to the registration site. If you don't have an account, you'll be able to create one from the site. 
  • Step 2Once you've signed in, you'll start the registration process. You'll be prompted to enter your code(s) into the text box at the bottom of the page.  
  • Step 3Enter your code(s) and proceed through the registration form. The package prices will reflect the discount(s) from the code(s). You'll be charged full-price for any additional packages you select that are not covered by the provided code(s).   
  • Step 4Complete registration. Once completed, you'll have the option to reserve your hotel room or proceed to the class catalog, where you can select your classes and activities based on the package(s) you have purchased. 
How do I apply a code to my registration if I’ve already registered?

Please contact the Autodesk University Registration team via email at au.info@autodeskuniversity.com.

Do I need a special pass to attend the Leadership Forum?
The AU Leadership Forum is an invitation-only event. During registration, enter your invitation code and then choose the Leadership Forum package.
Can I register multiple people myself?
No. Each attendee must register themselves by signing in with their Autodesk ID.
Is there a discount if I purchase multiple passes?

Free additional passes are available for groups of eight or more. To qualify, all registrants must be paid in full for three-day conference passes and the group discount must be requested via email prior to the event. When you reach eight or more completed registrations, have a representative from your company contact the AU Registration Team to arrange your free pass(es). Student and educator passes do not count toward this discount. If your organization has multiple subsidiaries, you must advise all of the affiliated company names to be included in your pass calculation at the time of your initial request.

Note: Cancellations and/or promotions may reduce or nullify your company's qualification level. Educator/student passes are not eligible to count towards this discount.

How can I purchase an AU Guest Pass?
You can purchase an AU Guest Pass when you register for AU. The Guest Pass only includes access to evening events.
Is the cost of hotel accommodations included in the registration fee?
No. Hotel accommodations for AU Las Vegas are not included in the registration fee and must be paid at your own expense. If you’ve been provided with a hotel code by Autodesk, be sure to enter it during registration so that you are billed correctly.
Am I going to be charged for the entire hotel bill when I register for AU?

When you request hotel accommodations during the AU registration process, you must provide a credit card, which will be charged one night’s stay plus tax to secure the reservation. You must pay the remaining balance at check-in. If the credit card you’re using is not in your name, please contact the AU Registration Team so they can help. 

I have a hotel code. How do I apply my hotel code when making my hotel reservation?
You'll be prompted to enter your code(s) into the text box at the top of the page at the beginning of the hotel registration process.
Can my under-21 friend, child, or colleague attend AU or be my guest at AU?
Sorry, but no. All AU Las Vegas attendees and their guests must be at least 21 years of age.
What payment methods can I use?
You can purchase AU passes using all major credit cards (American Express, MasterCard, and Visa), checks, and wire transfers. Payments by check and wire transfer must be remitted within 15 days after registration is completed. To ensure that your payment is quickly applied, include a copy of your invoice or reference your name and invoice number with the payment.
I need help with my Autodesk Account.

If you already have an Autodesk Account and are having trouble signing in, check out these tips for assistance.

Can I purchase an Expo Pass?
Yes. You can purchase daily Expo Passes each day at the conference.
What is your cancellation policy?

To cancel or transfer your AU conference pass, send an email request to the AU Registration Team. Fees may apply. Conference no-shows are ineligible for a refund. The person receiving the transfer must not be a current attendee in the system at the time of the transfer request. All transfer requests must be received in writing from the original attendee.

Live stream

Can my colleagues watch live-streamed classes during AU?
Yes. We live stream the keynotes and a handful of classes during AU.
Where can I watch the live stream?

Here’s the link—send it to your colleagues and be sure to bookmark it: https://www.autodesk.com/autodesk-university/conference/live-stream.

Are there any specific requirements needed to watch the live stream?
You’ll need a high-speed Internet connection and a web browser.
Can I watch the live stream after it ends?

You can watch recordings of sessions streamed live at the AU website.

Mobile app

Where can I download the AU mobile app?

The app is available for download on the website. You can alternatively look for Autodesk University on the Apple App Store or Google Play store.

The app is available for iOS & Android devices. We also have a mobile web version available. (HTML5, features are limited)

The AU 2020 Las Vegas app should become available as the event approaches.

Please note that the app is available to anyone. Registered attendees will have access to more features and information.

What can I do on the AU mobile app?

With the AU mobile app, you can manage your schedule, follow the attendee activity feed, get personalized class and networking recommendations, and much more. 

Why can’t I sign in to the mobile app?

Be sure to use your Autodesk ID or the same login information you used to register for AU. Only registered attendees can access the app.

Want to join us at AU Las Vegas 2019?

Check out AU passes    Convince your manager