FAQ

AU London 2020 has been rescheduled for December 1-2. It was originally scheduled for June 23-24.

With the coronavirus (COVID-19) affecting communities, families, and people around the world, our priority is to ensure the health and well-being of our entire community of customers, partners, and employees.  Autodesk continues to closely monitor the guidance provided by governments and health organizations.

Yes, the event venue remains ExCeL London.

If you’ve already purchased your AU London 2020 pass, it will be made valid for December. No further action is required from you.

If you are unable to attend in December, contact the AU Registration Team and we will issue a refund.

If you are already in the process of discussing AU London sponsorship opportunities, our sponsorship sales team will contact you to discuss the rescheduled dates.

If you are interested in pursuing sponsorship opportunities for December, contact us via the AU London Sponsorship page.

We are aiming to notify selected speakers on April 9. Further instructions will be sent after the selection process is complete.

If you have booked your hotel for June using the Autodesk discounted rates, contact the hotel to cancel your reservation by the dates listed below to avoid a cancellation fee. We again apologize for this inconvenience.

May 6: Aloft free cancellation deadline. Find general hotel information here.

May 22: DoubleTree free cancellation deadline. Find general hotel information here.

If you have made your own personal arrangements for hotel reservations, contact the hotel directly for additional information regarding their policies.

Stay tuned for more information about hotel reservations for December.

Contact your travel agency directly for terms and conditions associated with your travel arrangements. Autodesk will not reimburse any travel-related costs or fees.

Email AU-London@autodesk.com with additional questions or concerns.

Autodesk University attracts about 2,000+ attendees each year from a wide range of professions and industries, including design, engineering, construction, manufacturing, and digital arts.

We offer a variety of session types, including:

• Hands-on labs for practical product training
• Industry talks featuring case studies, insights, and thought leadership
• Instructional demos for more in-product learning
• Peer-to-peer learning
• Product briefings for new Autodesk technology
• Keynotes that explore the future of design and engineering

We suggest that you attend a variety of sessions to round out your AU learning experience.

In recent years, we've offered about 100+ sessions to choose from.

The 2020 conference is scheduled to begin Tuesday, December 1, and end Wednesday, December 2. It’s a two-day event, with additional preconference events scheduled on Monday, November 30.

We hold several special programs and preconference events on Monday. Stay tuned for specific information for this year.

2020 will be the fourth year of AU London.

We’ll make an announcement when we've lined up the AU 2020 keynote speakers. In recent years, we've heard from Autodesk executives and special guests.

If you wish to do so, another pass would need to be purchased for the event.

Yes. Here are some of the ways we make AU as sustainable as possible:

• As part of our net zero emissions commitment, we offset attendee travel for all our major conferences. These offsets have brought clean cookstoves to over 200,000 people to date. Learn more about our sustainability programs.
• We’ve replaced paper conference guides with a mobile app guide.
• We hold the conference in a single venue, and partner with sites that already have sustainability programs in place.
• We provide exhibitors with guidelines on how to make their booth green, and encourage them to reduce or replace paper handouts.

Share a ride from the airport with another AU attendee or use the London Transport System (London Underground and DLR line) for traveling to the ExCeL London. During the conference, you can continue to contribute by bringing a reusable water bottle or cup for your hot drink.

AU selects conference classes based on a range of criteria. We consider the overall strength of a proposal and its relevance to today's industry trends and best practices; whether the proposal builds on existing knowledge and practices found through the AU website; the extent to which the proposal creates pathways for future learning; and the speaker’s communication skills, technical expertise, and relevant background and experience. If available, survey results from previous AU events are also considered. Community voting on submitted proposals may be another factor considered during the selection process.

Community voting is one of many factors used to select AU classes. You can help shape your AU experience by visiting the community voting page and giving your favorite sessions a thumbs-up.

Yes. The course offerings will be live on the AU website once the selection process is complete.

Handouts will be posted in the class catalogue and mobile app approximately two weeks before the event, but speakers can update their files until AU begins. Other class materials will be available through AU online two weeks after the conference.

We record 500+ classes at AU globally each year. We increase this number every year, and we’re working toward recording every class. Room size impacts which classes are recorded. Since session locations can change up to the event, you can’t request that we record your class. We also can’t post a list of which classes will be recorded.

AU learning doesn't end when you leave any of the AU events. You can watch recorded sessions and keep learning all year long at the AU website. Even if a class wasn’t recorded, many of our AU experts prepare detailed electronic content, sample data sets, and other learning materials. These materials are available online year-round.

The process for submitting a proposal to teach a class at AU is called the Call for Proposals (CFP). AU London 2020 CFP closed on March 2. For other AU International events, visit the AU website and select your location from the Conferences menu.

Speaker benefits vary based on the AU conference. For London, speakers will receive a free pass to AU London, and prior to the event, speaker support including access to speaker support content and help from selected AU speakers.

Yes. If you need to make changes to your profile, visit the Autodesk Account page. If you need to make changes to your class information following the submissions deadline, please contact au.london.cfp@autodesk.com

Visit the passes page at the AU London webpage for details about passes and pricing.

The AU Leadership Forum is an invitation-only event. During registration, enter your invitation code and then choose the Leadership Forum package.

Free additional passes are available for groups of eight or more. To qualify, all registrants must be paid in full for two-day conference passes and the group discount must be requested via email prior to the event. When you reach eight or more completed registrations, have a representative from your company contact the AU Registration Team to arrange your free pass(es). Student and educator passes do not count toward this discount. If your organization has multiple subsidiaries, you must advise all of the affiliated company names to be included in your pass calculation at the time of your initial request.

Note: Cancelations and/or promotions may reduce or nullify your company's qualification level. Educator/student passes are not eligible to count towards this discount.

No. Hotel accommodations for AU London are not included in the registration fee and must be paid at your own expense.

You can purchase AU passes using all major credit cards (American Express, MasterCard, and Visa). For other payments, please contact our AU London Registration Team.

Please contact our AU London Registration Team.

Yes. We live stream the keynotes and a handful of classes during AU.

Here’s the link—send it to your colleagues and be sure to bookmark it: https://www.autodesk.com/autodesk-university/conference/live-stream

You’ll need a high-speed Internet connection and a web browser.

You can watch recordings of sessions streamed live at the AU website.

The app will be available for download on the website in June, and alternatively you can look for Autodesk University on the Apple App Store or Google Play store.

The app is available for iOS and Android devices. We also have a mobile web version available. (HTML5 features are limited).

The AU 2020 London mobile app should become available as the event approaches.

Please note that the mobile app is available to anyone. Registered attendees will have access to more features and information.

With the AU mobile app, you can manage your schedule, follow the attendee activity feed, get personalized class and networking recommendations, and much more.

Be sure to use your Autodesk ID or the same login information you used to register for AU. Only registered attendees can access the app when it goes live around a month before the event.

Autodesk University attracts about 11,000+ attendees each year from a wide range of professions and industries, including design, engineering, construction, manufacturing, and digital arts.

We offer a variety of session types, including:  

• Hands-on labs for practical product training  

• Industry talks featuring case studies, insights, and thought leadership 

• Instructional demos for more in-product learning 

• Panels and roundtables for peer-to-peer learning 

• Product briefings for new Autodesk technology 

• Keynotes that explore the future of design and engineering  

We suggest that you attend a variety of sessions to round out your AU learning experience. 

In recent years, we've offered about 700 sessions to choose from.

The 2020 conference begins Tuesday, November 17, and ends Thursday, November 19. It’s a three-day event, with additional preconference events on Monday, November 16.

We hold several special programs and preconference events on Monday. Stay tuned for specific information for this year. Here's a peek at what we've offered in previous years: 

• Forge DevCon
  Join more than a thousand design and engineering software developers for a special day of sessions and labs focused on the Forge platform. Includes keynote, social events, and access to the Tuesday AU General Session. 
• Connect & Construct Summit
  Join other construction professionals for a special day of sessions for the building and construction industry. Includes keynote, networking events, and access to the Tuesday AU General Session. 
• Dynamo from BIM Automation to Generative Design
  Increase your Dynamo knowledge and learn how to use it for new BIM automation workflows.
• Dynamo for BIM Managers: Managing Dynamo
  Are you interested in increasing Dynamo use in your office? Learn from members of the Dynamo community how to improve your deployment processes, manage use in larger organizations, and involve more people in design computation and automation.
• Dynamo for Managing Dynamo for Software Developers: C#, Python, and More
  Want to take Dynamo further and develop Dynamo extensions in C#? This workshop will show you how!

2020 will be the 28th year of AU.

We’ll make an announcement when we've lined up the AU 2020 keynote speakers. In recent years, we've heard from Autodesk executives and special guests.

We're busy working on the 2020 event. Check back for details as the date approaches.

There are numerous receptions and parties during AU, with the largest being the final night party. Celebrate your position at the forefront of your industry as you enjoy a futuristic playground for designers, makers, and builders. Stay tuned for details.

Guest Passes are available for purchase if you're registered for AU, so you can bring your guest to the AU party and evening events in the Expo. You can also buy a Party Only Guest Pass at the Customer Service desk, which allows your guest to attend the party. Guest Passes and Party Only Passes should only be purchased if you want to bring someone with you. All AU three-day conference passes include evening events and the party.

Yes. Here are some of the ways we make AU as sustainable as possible:

• We’ve replaced paper conference guides with a mobile app guide.
• We hold the conference in a single venue, and partner with sites that already have sustainability programs in place.
• We provide exhibitors with guidelines on how to make their booth green, and encourage them to reduce or replace paper handouts.
• To learn more, watch this video on The Greening of Autodesk University.

Share a taxi from the airport with another AU attendee. AU taxi ambassadors will be waiting to help attendees connect starting Monday. You’ll save on taxi fare, plus start networking as soon as you arrive, so it’s an all-around win. During the conference, you can continue to contribute by bringing a reusable water bottle or use one of the reusable water bottles that we will be distributing to all conference attendees for refills instead of single-use cups.

While we're planning the 2020 event, check out the AU 2019 schedule to get an idea of the main conference offerings.

Yes. You can browse the course offerings in the AU class catalog before you register.

We've added waitlists for instructional demos, industry talks, and hands-on labs. When you try to add a full class to your schedule and the class has a waitlist, the system will ask if you'd like to add your name to the waitlist. If you select yes, you'll be placed on the waitlist and the class will appear on your schedule as a waitlisted class. If you select no, then that time on your schedule will remain open. Keep in mind, when you’re waitlisted for a class you won’t be able to enroll in conflicting classes. We’ll do our best to enroll waitlisted attendees into the respective classes by early November, at which point all waitlists will be cleared.

For AU classes that don't have waitlists, you can use the mobile app to switch classes at the event. Class changes happen right up to and during AU. Add the sessions you want to monitor to your favorites and keep checking back for openings. You can also email the AU Registration Team to ask if a class will be repeated at a different time. REPEAT will appear at the end of the title for classes that are offered again due to popularity.

Handouts will be posted in the class catalog and mobile app approximately two weeks before the event, but speakers can update their files until AU begins. Other class materials will be available through AU online two weeks after the conference.

We record 500+ classes at AU each year. We increase this number every year, and we’re working toward recording every class. Room size impacts which classes are recorded. Since session locations can change up to the event, you can’t request that we record your class. We also can’t post a list of which classes will be recorded.

AU learning doesn't end when you leave Las Vegas. You can watch recorded sessions and keep learning all year long at the AU website. Even if a class wasn’t recorded, many of our AU experts prepare detailed handouts, sample data sets, and other learning materials. These materials are available online year-round.

All attendees and their guests from outside of the United States must have a valid passport to travel. Visitors from some countries also need an entry visa.

Contact your local U.S. embassy or consulate to check current visa requirements and find out how to obtain an entry visa. You may be able to fill out an electronic application form online.

All attendees and their guests from outside of the United States must have a valid passport to travel. Visitors from some countries also need an entry visa. Contact your local U.S. embassy or consulate to check current visa requirements and find out how to obtain an entry visa. AU can provide you with an invitation letter if you're registered for the three-day conference. During registration, you will be able to request a visa invitation letter. After you register for AU and have paid for your three-day pass, you will be contacted by the Registration Team to provide additional information. Once all information is received, your invitation will be sent to you within three to five business days.

If your country participates in the Visa Waiver Program and you have a machine-readable passport, you may be able to travel without a visa. For more information, please refer to the U.S. State Department website.

The process for submitting a proposal to teach a class at AU is called the Call for Proposals (CFP). Visit the AU Las Vegas CFP web page for more information, including timelines and requirements. For AU International events, visit the AU website and select your location from the Conferences menu.

AU selects conference classes based on a range of criteria. We consider the overall strength of a proposal and its relevance to today's industry trends and best practices; whether the proposal builds on existing knowledge and practices found through the AU web experience; the extent to which the proposal creates pathways for future learning; and the speaker’s communication skills, technical expertise, and relevant background and experience. If available, survey results from previous AU events are also considered. Community voting on submitted proposals may be another factor considered during the selection process.  

Speaker benefits vary based on the AU conference. You’ll find details about benefits for AU Las Vegas speakers, co-speakers, and lab assistants in the Call for Proposals (CFP) Guide, which can be downloaded from the AU Las Vegas CFP web page. For AU International events visit the AU website, and select your location from the Conferences menu.

Yes. If you need to make changes to your profile, visit the Autodesk Account page. If you need to make changes to your class information following the submissions deadline, visit the AU website and select your location from the Conferences menu to find the speaker contact information for your event.

Visit the AU Las Vegas CFP web page for more information, including timelines and requirements. For AU International events, visit the AU website and select your location from the Conferences menu to find the speaker contact information for your event.

Visit the passes page for details about passes and pricing.

AU passes are available on the Autodesk Store prior to registration opening. When registration launches, you must use your pass to register and choose classes. AU passes can also be purchased through your local Autodesk reseller.

Note: Educator/student passes are available for purchase only through the conference website. The Discovery Pass, Expo Pass, and AU Party Only Guest Pass are available for purchase at the conference.

Registration usually opens mid-summer. We'll announce the exact date as it approaches.

After purchasing a pass on the Autodesk store, you’ll receive a registration code to use when registration opens in August. During registration, enter your code when prompted to ensure that your prepayment is applied.

Follow these steps to apply your registration code(s) to your registration: 

• Step 1—Sign in to the registration site. If you don't have an account, you'll be able to create one from the site. 
• Step 2—Once you've signed in, you'll start the registration process. You'll be prompted to enter your code(s) into the text box at the bottom of the page.  
• Step 3—Enter your code(s) and proceed through the registration form. The package prices will reflect the discount(s) from the code(s). You'll be charged full-price for any additional packages you select that are not covered by the provided code(s).   
• Step 4—Complete registration. Once completed, you'll have the option to reserve your hotel room or proceed to the class catalog, where you can select your classes and activities based on the package(s) you have purchased. 

Please contact the Autodesk University Registration team via email at au.info@autodeskuniversity.com.

The AU Leadership Forum is an invitation-only event. During registration, enter your invitation code and then choose the Leadership Forum package.

No. Each attendee must register themselves by signing in with their Autodesk ID.

Free additional passes are available for groups of eight or more. To qualify, all registrants must be paid in full for three-day conference passes and the group discount must be requested via email prior to the event. When you reach eight or more completed registrations, have a representative from your company contact the AU Registration Team to arrange your free pass(es). Student and educator passes do not count toward this discount. If your organization has multiple subsidiaries, you must advise all of the affiliated company names to be included in your pass calculation at the time of your initial request.

Note: Cancellations and/or promotions may reduce or nullify your company's qualification level. Educator/student passes are not eligible to count towards this discount.

You can purchase an AU Guest Pass when you register for AU. The Guest Pass only includes access to evening events.

No. Hotel accommodations for AU Las Vegas are not included in the registration fee and must be paid at your own expense. If you’ve been provided with a hotel code by Autodesk, be sure to enter it during registration so that you are billed correctly.

When you request hotel accommodations during the AU registration process, you must provide a credit card, which will be charged one night’s stay plus tax to secure the reservation. You must pay the remaining balance at check-in. If the credit card you’re using is not in your name, please contact the AU Registration Team so they can help. 

You'll be prompted to enter your code(s) into the text box at the top of the page at the beginning of the hotel registration process.

Sorry, but no. All AU Las Vegas attendees and their guests must be at least 21 years of age.

You can purchase AU passes using all major credit cards (American Express, MasterCard, and Visa), checks, and wire transfers. Payments by check and wire transfer must be remitted within 15 days after registration is completed. To ensure that your payment is quickly applied, include a copy of your invoice or reference your name and invoice number with the payment.

If you already have an Autodesk Account and are having trouble signing in, check out these tips for assistance.

Yes. You can purchase daily Expo Passes each day at the conference.

To cancel or transfer your AU conference pass, send an email request to the AU Registration Team. Fees may apply. Conference no-shows are ineligible for a refund. The person receiving the transfer must not be a current attendee in the system at the time of the transfer request. All transfer requests must be received in writing from the original attendee.

Yes. We live stream the keynotes and a handful of classes during AU.

Here’s the link—send it to your colleagues and be sure to bookmark it: https://www.autodesk.com/autodesk-university/conference/live-stream.

You’ll need a high-speed Internet connection and a web browser.

You can watch recordings of sessions streamed live at the AU website.

The app is available for download on the website. You can alternatively look for Autodesk University on the Apple App Store or Google Play store.

The app is available for iOS & Android devices. We also have a mobile web version available. (HTML5, features are limited)

The AU 2020 Las Vegas app should become available as the event approaches.

Please note that the app is available to anyone. Registered attendees will have access to more features and information.

With the AU mobile app, you can manage your schedule, follow the attendee activity feed, get personalized class and networking recommendations, and much more. 

Be sure to use your Autodesk ID or the same login information you used to register for AU. Only registered attendees can access the app.