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What is piracy?
Piracy is the unauthorized downloading, copying, use, or distribution of software. Pirated software can cause system failure, endanger your personal data, and negatively affect business productivity.
What is noncompliance?
Noncompliance occurs when software is used in ways that violate the terms of your license agreement. An example of this is when software is used by more people than the number of valid licenses purchased. This can happen unknowingly or intentionally–which illustrates the importance of proper software asset management.
How does Autodesk help prevent piracy and noncompliance?
We participate in many programs to help protect people from non-genuine and counterfeit software.
What is software asset management (SAM)?
SAM is a practice and set of tools that help businesses manage their licensed software. With information and tools for self-auditing workstations, businesses can make sure they have the right number of licenses, so they don’t waste money on unnecessary software—or run the risk of license noncompliance. Learn more about SAM
Can I use my software away from home when I'm traveling?
With a subscription or maintenance plan, you can use your software at home, at work, or on the road. Learn more about travel rights for subscriptions and maintenance plans.
Can I transfer my software to another computer?
Yes, depending on the type of license you have. Check the software license agreement and user documentation that applies to your Autodesk software. Learn about transeferring licenses and preventing common errors.
What is genuine software?
Genuine software is software that has been licensed correctly—typically by buying from Autodesk directly or from an authorized reseller.
Non-genuine software may lack important documentation, warranty protection, and upgrade options. Non-genuine software may increase the risk for software failure, exposure to malware, and lead to lost hours of productivity.
If I have counterfeit, what should I do?
We recommend taking steps to resolve the issue by uninstalling the counterfeit program, and purchasing genuine software directly from Autodesk or through an authorized reseller.
If you purchased the software online and it's confirmed counterfeit, you can Submit a report and help prevent others from falling victim to counterfeit software.
How could this have happened? I bought this on a website.
Unauthorized sellers often sell non-genuine or counterfeit software at deep discounts, on auction sites, or bundle them with computer hardware.
What is the Autodesk Genuine Service?
The Autodesk Genuine Service checks for certain types of non-genuine Autodesk software. When non-genuine software is detected, the service can inform the user through a notification with options to resolve the problem.
Where is the Autodesk Genuine Service available?
We are currently providing this service in the United States for AutoCAD products.
How can Autodesk tell that my software is not genuine?
The Autodesk Genuine Service periodically runs validation tests, which checks for issues with Autodesk software program files and invalid licenses.
What happens if I ignore messages from the Autodesk Genuine Service?
The notification will continue to appear until you resolve the issue.