Commercial Customer Success
Unlock the full potential of Autodesk technology
A team of experts to help you grow with our platform. Dedicated Customer Success that is there for you every step of the way.
Vision & Mission
At Autodesk, we're committed to helping you thrive.
As a trusted innovation partner, we believe that the best way to achieve our mission is by inspiring and empowering our people to lead, orchestrate, and deliver value for your business. We can help you focus on innovation by accelerating the adoption of Autodesk solutions through a unified and outcome-focused experience. By putting customers first in everything we do, our goal is to make Autodesk your trusted innovation partner—and cultivate our long-term relationships.
Customer Success Engagement
We have got your back from day one.
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![On Boarding]()
On Boarding
In the onboarding process, the team will help you with a clear understanding of the initial on boarding processes and help you in experiencing the value which you will get from our product and service so you may start using it successfully. You will learn about the Autodesk account portal.
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![Adoption]()
Adopt and Use
The CS team will drive goal-based, outcome-driven engagements that will add value to your business and ensure your growth is aligned with your business goals. This team will take proactive actions to understand your business priority, current design systems, processes, and challenges.
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![Renewals]()
Renewals
Our Renewal Managers will ensure to proactively engage with you much in advance before your license subscription expiry and will work with you to mitigate any challenges or risks that you foresee might stop you from renewing your license subscriptions on time.
Meet Your Autodesk India CSS Team
Talk to your Autodesk team for any query!
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![Irfan Sirajuddin]()
Irfan Sirajuddin
Renewals Manager
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![Daniel Gangera]()
Daniel Gangera
Customer Success Advisor
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![Stuti Misra]()
Stuti Misra
Customer Success Advisor
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![Kavita Singh]()
Kavita Singh
Renewals Manager
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![Royston Aden]()
Royston Aden
Customer Success Advisor
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![Ratish Ramakrishna]()
Ratish Ramakrishna
Renewals Manager
Solution adoption advisor
Build a plan to reach your goals.
This collaborative tool is meant to help managers and business leaders identify areas of focus for their team and, in just a few minutes, create a custom action plan.
Explore Autodesk Solutions
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![Customer success stories]()
Customer success stories
Autodesk CS team dedicated in helping to reach the customer’s business goal faster. Check out here the Customer Success Stories where customers describe their experience with our company and with our CS team helping them with Autodesk products or services.
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![Autodesk Webinars]()
Autodesk Webinars
Stay up to date on workflow best practices, industry trends, and product releases with upcoming webinars. Register today for one of our upcoming webinars to learn about the latest architecture, engineering, and construction products and modeling workflows.
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![Sustainable design and innovation]()
Sustainable design and innovation
At Autodesk, sustainability is about creating technology that improves energy and material productivity. Customers are leveraging automation to create net-zero energy buildings, develop smart cities, and streamline more efficient yet green manufacturing – affordably and at scale.
Legal compliance
Nonvalid software can increase the risk for software failure and exposure to malware, leading to hours of lost productivity.
Only genuine Autodesk products are warranted and supported by Autodesk. Purchase directly from Autodesk or through an authorized reseller to get the performance and reliability you expect with access to the latest features, security updates, previous versions and more.
Our Customer Success Team is here to help you achieve your business objectives
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![Autodesk Support]()
Autodesk Support
With Customer Success at Autodesk, you get so much more than just a point of contact and someone to speak to. We'll proactively guide you to ensure you are set up for success by using our software to its fullest.
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![Autodesk Authorized Partners]()
Autodesk Authorized Partners
Find a local partner that understands your unique business and industry needs. Use the Autodesk Partner Locator to find resellers, partner-developed solutions, implementation or support services and more.
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![Autodesk Account user management]()
Autodesk Account user management
The following video explains how to manage users in Autodesk Account.
Contact Us
If you have any questions about our products or services, please submit the below form. You will be contacted by one of our Autodesk representative.
