It's no secret that industry-sponsored software user groups are a powerful resource to your staff, but what are you doing to promote company-based communities of practice (CoP), why it is important to encourage these communities, and how can you support an internal community? In this roundtable session, we will explore the steps you need to take to develop company-wide communities of users. These communities encourage collaboration and peer-to-peer mentoring and ultimately provide a company with a viable conduit to communicate company-specific best practices. Examples will be from a multi-office company with a global membership.
- Define Communities of Practice and their Benefits
- What drives your members to participate?
- Discuss the types of participation
- How to get started and what to consider when setting up your communities