It's no secret that industry-sponsored software user groups are a powerful resource to your staff, but what are you doing to promote company-based communities of practice (CoP), why it is important to encourage these communities, and how can you support an internal community? In this roundtable session, we will explore the steps you need to take to develop company-wide communities of users. These communities encourage collaboration and peer-to-peer mentoring and ultimately provide a company with a viable conduit to communicate company-specific best practices. Examples will be from a multi-office company with a global membership.
- Define Communities of Practice and their Benefits
- What drives your members to participate?
- Discuss the types of participation
- How to get started and what to consider when setting up your communities
Rebecca Arsham is the corporate CADD training manager for Parsons Brinckerhoff, one of the world's leading architectural, engineering, and construction management organizations. As the global CADD training manager, she is responsible for the development of the corporate-wide CADD training program. Rebecca also has extensive experience in the development and integration of the “community of practice” approach to promote staff engagement, specifically in regards to knowledge sharing, adoption of new technologies, and career development. You can email Rebecca at Arsham@pbworld.com.
Ray is a 24-year vet at Autodesk and a past speaker on community at Autodesk University, Ray most recently was the Senior Manager for Community Programs specializing in international communities and in-company communities of practice engaging with over 30 Autodesk Major Accounts. Ray is an international award-winning technical writer, and a published author co-authoring and editing 'Inside AutoCAD Map 2000,' "AutoCAD Map 3D 2010: A Practical Guide," and 'A Practical Guide to AutoCAD Map 3D 2011.' He currently has his own consulting practice, RME CONSULTING, helping medium- and large-sized organizations set up, run, and energize their in-company communities of practice. Ray holds a Bachelor's degree with Honors in Sociology, a Bachelor's degree in City Planning, and a Master's degree in Education, Online Teaching and Learning.