Autodesk University
Panel    AS224809
AutoCAD Support Clinic
Autodesk University
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Description

In this class, a panel of Autodesk experts will share productivity tips and tricks, and answer audience questions about real-time challenges. Attend this class for expert AutoCAD advice. The class will start with a brief presentation to introduce the support organization, the speakers, and the current customer support options. Before the class, attendees will be able to submit questions so the experts can research and provide dependable answers. There will also be dedicated time for attendees to ask questions that were not submitted beforehand. A computer will be set up in the class with AutoCAD 2019 software for any attendees who need to demonstrate their issues. Panel experts will include members of the Technical Support, Quality Assurance, and Licensing Teams. This class is primarily a question-and-answer format, with the majority of the questions coming from the audience in real time.

Key Learnings

  • Learn the most-productive ways to work with Autodesk Technical Support
  • Learn how to apply advanced troubleshooting techniques in your daily job
  • Receive answers to real-world problems that may be hindering production
  • Network with members of the Autodesk Support Team, and use this relationship for future support questions that arise

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