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Success Story

Cracking Revit’s Potent Capabilities with Targeted ‘Know-how’ Support

Cracking Revit’s Potent Capabilities with Targeted ‘Know-how’ Support

Customer challenge

How to go about designing a complex curved roof and a mosque redesign on Autodesk Revit? These were the latest challenges facing Anthony Clouston of Fresh Architecture. Fortunately, a training and support arrangement with Caduceus, his Service Provider, gave him 24-hour solutions from a phone call whenever he got stuck—progressively enabling Anthony to create attractive designs that add bottom-line capital value for his clients.

Project goals

Anthony said, “Once again, I needed help to get ideas out of my head and into concept images and workable drawings.”

Solution

Autodesk Revit was the perfect tool for Antony. He could model and explore his complex designs from concept to working drawings. The cloud rendering feature allowed him to quickly produce high-quality, engaging presentations, all while remaining mobile with a laptop within his hardware budget. The training was the key. Anthony thought a standard 3-day Revit Essentials training course was not a good fit for him as he felt he would be overwhelmed with information that he couldn’t put into practice straight away. Instead, Caduceus provided a series of customised half-day sessions that allowed him to focus on topics immediately relevant to his current projects, fitting in with his schedule and learning style. To supplement that, Caduceus also provided on-going, on-demand support via phone, or most often, by online meetings where they could share screens to see issues first-hand and provide in-depth help.

Business outcome

Anthony stated, “I quickly gained the confidence to carry on with the designs for my two clients. This was absolutely tremendous that I could focus and get my work delivered in a timely way. With Autodesk Revit, I can get client sign-off on sketches and designs after just a couple of hours work, and this is easily transferable to quality working drawings for my clients and collaborators to use.”

Conclusion

“Caduceus are a trusted and reliable advisor to help me get the best out of Revit and solve my design problems fast. They are approachable and easy to work with – listening well and never making me feel inadequate or uncomfortable. With other CAD software providers, you buy the software, and the relationship ends. Caduceus are different - it’s where the relationship begins.”

Project summary

    Duration & delivery

  • 30
  • 2020-11-08

    Autodesk solutions

  • Revit
  • Revit LT
  • Rendering (Autodesk Rendering)

    Services provided

  • Technical Support
  • Product Training

    Customer industry

  • Architecture
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