Customer stories

  • What if Hurricane Harvey had hit San Antonio?

    Over eight days in August 2017, category 4 Hurricane Harvey dropped more than 50 inches of rainfall over Houston, Texas, making it the most significant rainfall event in US history since the USGS began keeping records in the 1880s. It resulted in 103 deaths. Just 200 miles away, water professionals and politicians in San Antonio…

    Customer stories

  • San Francisco Public Utilities Commission uses InfoWorks ICM to model a combined system

    The San Francisco Public Utility Commission (SFPUC) owns and operates close to 1,000 miles of sewer mains, 3 treatment facilities, 200 million gallons of storage, 26 pump stations and 36 combined sewer discharge outfalls. Interestingly, it is the only coastal city in California with a combined sewer system that collects and treats both wastewater and…

    Storm, sewer, flood

  • Central San reduces need for capacity planning by 30% with InfoWorks ICM

    The Central Contra Costa Sanitary District – called “Central San” by the locals – is one of the larger water systems in the San Francisco Bay region. Located about 30 miles east of San Francisco, the district is responsible for the collection and treatment of wastewater for half a million residents and 3,000+ businesses, cleaning…

    Customer stories

  • Hunter Water: using InfoWorks WS Pro to help undertake an important yearly risk analysis

    Hunter Water Corporation (HWC) is the second largest water and sewerage utility corporation in New South Wales. This state-owned corporation has been operating since 1892 and serves a population of almost 600,000 people spread across 6,671 square kilometres in the areas of Cessnock, Lake Macquarie, Maitland, Newcastle, Port Stephens, Dungog, and small parts of Singleton.…

    Customer stories

  • Rapid response by Bristol Water prevents waterborne illness from spreading

    Bristol Water has proudly provided clean, fresh drinking water to its customers since 1846. They currently supply over 1 million people daily across an area of around 2,400 square kilometres in Bristol and surrounding parts of Gloucestershire, Somerset, and Wiltshire. Their focus isn’t on wastewater, but of course they must still deal with the challenges…

    Customer stories

  • Jacobs designed an innovative, flood-resistant amphitheatre that stores 150,000 gallons of water underground

    In the town of Sidmouth on the South West coast of England, Jacobs, a leading technical water consultancy, not only designed a flood alleviation scheme that protects residents and properties but created an innovative, unique, impeccably sustainable, dual-use amenity for residents. It’s a strikingly beautiful example of blue-green infrastructure. The Sidmouth area has a long…

    Drainage design

  • Rogers-O’Brien combined a drone with InfoDrainage to solve a problem quickly – and very accurately

    “We need you to come back to the site. There’s been some flooding.” No general contractor wants to find a message like that in their inbox half a decade after wrapping up a construction project. But a representative from Magnolia Montessori was indeed coming back to Rogers-O’Brien (RO). They were concerned because water was ponding…

    Drainage design

  • Protecting Florence’s past from future floods

    What do Leonardo da Vinci, Michelangelo, Machiavelli, Raphael, Galileo, Brunelleschi, and Botticelli all have in common? They all, at one point, lived in Florence, Italy. Home to the powerful and beneficent Medici family, this Renaissance city located beside Tuscany’s longest river, the Arno, has long been a wellspring of art and culture. But it’s also…

    Storm, sewer, flood

  • InfoWater Pro and ArcGIS dashboards help City of Livonia respond faster to emergencies

    In February 2018, the City of Livonia, Michigan, experienced a master meter failure that caused several water main breaks, closed a major highway, and triggered a city-wide boil-water advisory. Emergency situations like this have unfortunately become more common. According to a study by Utah State University, water main pipe breaks were up 27% in the…

    Water distribution

  • Ross Valley Sanitary District: from cease and desist to solid asset management

    Way back in 1899 – a decade after hydraulic mining was outlawed in California and the Gold Rush had completely petered out – the Ross Valley Sanitary District was established. It’s one of the Golden State’s oldest sanitary districts. Located in Marin County, RVSD serves the hilly communities of Sleepy Hollow, Fairfax, San Anselmo, Ross,…

    Customer stories