Customer stories

  • InfoWater Pro and ArcGIS dashboards help City of Livonia respond faster to emergencies

    In February 2018, the City of Livonia, Michigan, experienced a master meter failure that caused several water main breaks, closed a major highway, and triggered a city-wide boil-water advisory. Emergency situations like this have unfortunately become more common. According to a study by Utah State University, water main pipe breaks were up 27% in the…

    Water distribution

  • Ross Valley Sanitary District: from cease and desist to solid asset management

    Way back in 1899 – a decade after hydraulic mining was outlawed in California and the Gold Rush had completely petered out – the Ross Valley Sanitary District was established. It’s one of the Golden State’s oldest sanitary districts. Located in Marin County, RVSD serves the hilly communities of Sleepy Hollow, Fairfax, San Anselmo, Ross,…

    Customer stories

  • How SEERO analyzes sub-networks inside larger networks with InfoWorks ICM

    This week, we’re delighted to be publishing a brand-new case study that features one of our customers in Qatar, SEERO. The story focuses on their work preparing for the FIFA World Cup, which officially kicks off in a matter of weeks, as well as on Qatar’s bold architecture and landscaping plans, which relies heavily on…

    Storm, sewer, flood

  • How Dekalb County changed their modeling approach to more accurately model RDII

    Dekalb County’s water professionals take their approach to rainfall management seriously, and they attribute their success to a unique approach that uses a Groundwater Infiltration Model (GIM) in InfoWorks ICM. For this project, Dekalb Watershed Management partnered with Jacobs Engineering to calibrate the wet weather flows in Dekalb County’s collection system model. Sometimes rainfall is…

    Customer stories

  • SEERO: growing their use of InfoWorks ICM as they grow their business

    Qatar is one of the most water-stressed countries on Earth. Rainfall is low and mostly seasonal, so flooding can be a concern at specific times of the year, which is intensified by a flat and low-lying landscape. Or, at least, it used to be. As Qatar strives to reach their ambitious Qatar Vision 2030 goals,…

    Customer stories

  • AtkinsRéalis: Using InfoWorks ICM to model rainfall runoff across multiple soil types for Reigate

    Over the last 20 years, the town center of Reigate in the southern English county of Surrey has flooded on a regular basis due to a combination of fluvial flooding from the Wallace Brook, surface water, and foul flooding. One specific difficulty they faced in tackling the situation were siltation issues in the brook itself.…

    Customer stories

  • How Arcadis helped Hong Kong ensure security of service for extreme weather events using InfoWorks ICM

    Arcadis, a global design, engineering, and management consulting firm known for their expertise in stormwater and wastewater management, was commissioned to support their client’s long-term resilience investment strategy by using catchment-level hydraulic modeling and holistic risk assessment to assess the flood risks that can arise from extreme weather events. The complexity and regional scale of…

    Customer stories

  • Western Virginia Water Authority makes asset management software work for everyone

    Better asset data for modeling As the Infrastructure Asset Manager at the Western Virginia Water Authority, Jim O’Dowd has responsibility for planning, managing, direction setting, and administration of the Asset Management Program for the Authority’s water distribution and wastewater collection systems. These are made up of around 1,000 miles of sewer and 1,200 miles of…

    Customer stories