Autodesk University
The Power of Communities of Practice: An Inside Look at How Knowledge Sharing Happens
Roundtable    DP22112-R
Rebecca Arsham
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, Douglas Look
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Description

Communities of practice have existed for a long time, helping users share knowledge by exchanging best practices, answering questions, and exploring new practice areas. Autodesk, Inc., has its own forums, but many communities exist that aren’t run or sponsored by Autodesk. We will share insights into non-Autodesk communities of practice—ranging from small to large communities—to understand their strengths and challenges. We’ll also explore how Autodesk’s internal culture helps or hinders its ability to nurture user communities, and what Autodesk can (and can’t) do to help communities of practice. We’ll take a look at the different forms these groups take and how to motivate members. We’ll look at value propositions and dive into the ways communities of practice can help you move your industry, your project, or your company forward. The goal of the session is to have a collaborative and interactive conversation that will deepen the insights and understanding related to communities of practice as a strategy for sharing knowledge.

Key Learnings

  • Understand the potential value of participating in communities of practice
  • Gain an understanding of why people participate and what their motivations are
  • Share insights and ideas on how to make communities of practice more effective
  • Network with professionals who share interests in communities of practice

Speakers

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Rebecca Arsham is the corporate CADD training manager for Parsons Brinckerhoff, one of the world's leading architectural, engineering, and construction management organizations. As the global CADD training manager, she is responsible for the development of the corporate-wide CADD training program. Rebecca also has extensive experience in the development and integration of the “community of practice” approach to promote staff engagement, specifically in regards to knowledge sharing, adoption of new technologies, and career development. You can email Rebecca at Arsham@pbworld.com.
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Douglas G. Look is business solution architect for the Autodesk Knowledge Network, and currently leads strategic planning, research, and design efforts to discover and create ways to help customers optimize their productivity through the acquisition, creation, and sharing of knowledge. Prior to joining Autodesk, Inc., Look received his Master of Design Methods degree from the IIT Institute of Design at the Illinois Institute of Technology, and he also worked for Doblin/Monitor Group. He holds architectural degrees from University of California, Berkeley, and Cornell University, and he has also practiced as a licensed professional architect.
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Rebecca Arsham is the corporate CADD training manager for WSP|Parsons Brinckerhoff, one of the world's leading architectural, engineering, and construction management organizations. As the corporate CADD training manager, she is responsible for the development of the corporatewide CADD training program for the 11,000 global employees that use Autodesk, Inc., software products. Arsham also has extensive experience in the development and integration of the “community of practice” approach to promote staff engagement, specifically in regards to knowledge sharing, adoption of new technologies, and career development. You can email Arsham at Arsham@pbworld.com.
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Douglas G. Look is business solution architect for the Autodesk Knowledge Network, and currently leads strategic planning, research, and design efforts to discover and create ways to help customers optimize their productivity through the acquisition, creation, and sharing of knowledge. Prior to joining Autodesk, Inc., Look received his Master of Design Methods degree from the IIT Institute of Design at the Illinois Institute of Technology, and he also worked for Doblin/Monitor Group. He holds architectural degrees from University of California, Berkeley, and Cornell University, and he has also practiced as a licensed professional architect.
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The Power of Communities of Practice

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