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Autodesk Analytics programs gather and analyze data on how Autodesk customers use our products. By participating in the programs, you add valuable input that helps us to decide how to improve the overall customer experience with Autodesk software.
Autodesk Analytics programs help us understand how our customer use of products and services, so we can personalize your experience and build better online, mobile and desktop applications. By analyzing usage trends and patterns we can optimize current features, make positive changes for future releases, provide more useful communications, and improve performance and quality.
Autodesk collects the following information about online, mobile and desktop application usage for Autodesk analytics programs:
This data could help Autodesk determine the following:
CIP is available for installed Autodesk desktop applications released prior to 2017.
CIP collects product usage data for all installed Autodesk desktop applications and customer system data, and sends that information electronically to Autodesk. We then analyze the data and produce reports on a range of technical and business topics, including ways to improve product performance and customer satisfaction.
CIP collects a limited amount of data daily, without interrupting participating customers' product experience. We may collect the following types of information from CIP participants:
This data could help Autodesk determine the following: