Communities of practice encourage collaboration and peer-to-peer mentoring and ultimately provide a company with a viable conduit to communicate company-specific learning and training resources and requirements. More importantly, communities of practice and their blended learning environments are quickly becoming a key factor in employee retention. In this age of technology, what does it take to retain the right staff and ensure that their skill set is evolving with the software tools you employ to complete projects? In this class, we explore the steps you need to take to make full use of your internal and external communities of users to promote and provide an environment of continuous learning. Examples are from a multi-office company with a global Autodesk® product user base.
- Describe what a community of practice is
- Explain how a community of practice can enhance learning
- Assemble a blend of learning resources to start a paradigm shift in the way you educate staff
- Create communications that relay important learning messages that staff will actually read, hear, and use
Rebecca Arsham is the corporate CADD training manager for Parsons Brinckerhoff, one of the world's leading architectural, engineering, and construction management organizations. As the global CADD training manager, she is responsible for the development of the corporate-wide CADD training program. Rebecca also has extensive experience in the development and integration of the “community of practice” approach to promote staff engagement, specifically in regards to knowledge sharing, adoption of new technologies, and career development. You can email Rebecca at Arsham@pbworld.com.
Franklin Ryan is an IT Manager for CADD & Engineering Applications for WSP | Parsons Brinckerhoff. Franklin currently manages a team responsible to provide licensing, support, training, standards and BIM implementations for Autodesk and other CADD software suppliers. <br/><br/>Franklin has extensive experience in the management and development of large, global licensing environments, including the use of standalone, network, MultiFlex and Token Flex configurations. <br/><br/>Franklin is the author of “All About Licensing” which was published in AUGIWorld magazine in October 2011 and has previously presented at Autodesk University (2013) on “Your Easy Win for Staff Development = Communities of Practice”.<br/><br/>Email: RyanF@pbworld.com