Account management basics
Create an account
If you don't already have an Autodesk account, you can easily create one, either from your software when you start it for the first time or from your browser.
When you start your Autodesk software for the first time, you'll see an authentication screen with the title of Let's Get Started. There, you'll choose to sign in with an Autodesk ID, a serial number, or a network license.
Choose the correct option:
Select Autodesk ID if your subscription confirmation email did not include a serial number or product key. This is the most common option.
You’ll be directed to the Autodesk sign-in page, where you can:
Sign in with your existing Autodesk account.
Create a new account if you’re new to Autodesk.
Continue with a third-party provider, such as Google, Apple, Microsoft, or Facebook.
If you use a third-party provider, an Autodesk account will be created automatically and you’ll be signed in.
If you already have an Autodesk account, sign in using the same email and password you originally used. This helps prevent creating duplicate accounts.
Select Serial number if you have a serial number or product key. If you don't already have an account, you'll see the option to create one.
Select Network license if you use a network server to manage licenses. If unsure, ask your administrator for the server name to enter for the license.
For a simpler way to sign in, you can also set up a passkey for your Autodesk account. A passkey lets you sign in without entering your password. Learn how to set up and use a passkey.
Frequently asked questions (FAQs)
Can I create an account using an email address for which I don’t have mailbox access?
No. Before an account can be created, an identity verification code will be sent to the email address.
Can I include numbers in my first or last name?
No, numbers aren’t allowed in names.
I’ve been asked to enter a code, but I didn’t receive an email with a verification code.
Look for the verification email in your junk or spam mail folder. Be sure that noreply@signin.autodesk.com and noreply@autodesk.com has been allowlisted by your organization.
Do I have to go through a product to access my account?
No, you can also access it at profile.autodesk.com or manage.autodesk.com.
When I try to create an account, an error message says that an account already exists. What do I do?
Try to sign in to the account. If you don’t remember your password, choose Forgot password? to reset it. If you still can't access the account and can't create a new one, connect with us via the Autodesk Assistant in the lower right corner your screen.
Why can’t I sign in to my single sign-on (SSO)–enabled account?
If you have SSO sign-in issues, try the following:
Confirm your username. If you have multiple Autodesk accounts, make sure you use the email address associated with the account and role you’re trying to access.
Clear your cache. Try clearing your browser cache and sign in again.
Close and reopen your browser. After you clear the cache and browsing data, you may need to restart your browser.
Note: If your company has single sign-on, see Single sign-on troubleshooting.
Related resources
Need help? Ask the Autodesk Assistant!
The Assistant can help you find answers or contact an agent.
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