The email verification experience for your Autodesk account depends on how you sign in. Verification may be managed by a third-party sign-in provider or directly by Autodesk.

When Autodesk manages verification, the process depends on the product and version you are accessing. Most current Autodesk products use a one-time passcode (OTP). Some older desktop products released before version 2023 use a verification link instead.

Third-party verification

If you sign in using a third-party provider, such as Google, that provider manages account verification.

Follow the verification process and documentation provided by your selected sign-in provider to complete account verification.

Autodesk verification

If Autodesk manages verification, we send a verification email to the email address associated with your Autodesk account.

Depending on the Autodesk product and version you are accessing, the verification email may contain:

• A one-time passcode (OTP)

• A verification link

Verification using a one-time passcode

Autodesk cloud products use one-time passcode (OTP) verification. Autodesk desktop products version 2023 and newer also use OTP verification.

What to expect:

• Autodesk sends an email containing a one-time passcode (OTP).

• Enter the OTP on the Autodesk verification screen when prompted.

• After successful verification, you can continue accessing your Autodesk account or product.

Verification using a verification link

Some older Autodesk desktop products released before version 2023 use email verification links instead of OTP verification.

What to expect:

• Autodesk sends a verification email containing a verification link.

• Click the verification link in the email.

• After successful verification, you can continue accessing your Autodesk account or product.

Did not receive the verification email

If you do not receive the verification or create your account email:

• Check your junk or spam folder.

• Select Resend on the verification screen (if available).

• Ensure your organization allows emails from:

  • noreply@signin.autodesk.com

  • noreply@autodesk.com

If the issue persists, connect with us via the Autodesk Assistant in the lower right corner of your screen.