Depending on your product, subscription, region, account role, and renewal status, you may be able to change your subscription term, product, plan, or tier.

Available options appear in your Autodesk account, during renewal, or in supported purchase experiences. Some changes take effect immediately, while others take effect at renewal. Before you confirm a change, review the price, effective date, billing details, and any impact on product access.

On this page

• What you can change

• Before you start

• Change a term or tier in your Autodesk account

• Change a product or subscription plan

• Change options during purchase or renewal

• When changes take effect

• Billing, credits, and renewal impact

• Assign users after changing a product, plan, or tier

• Who can make subscription changes

• If you do not see an option to change

• When to contact Autodesk

• Related information

What you can change

Eligible customers may be able to change one or more of the following:

• Subscription term, such as monthly, annual, or multi-year

• Product

• Plan (Included, Business plan)

• Tier (currently Autodesk Flow Studio only)

Available options vary based on factors such as:

• Product

• Subscription type

• Region

• Account role

• Billing status

• Renewal status

• Current subscription configuration

Not every product or subscription supports every type of change.

Before you start

Before you change a subscription, review the following:

• The effective date of the change

• Any pricing differences

• Potential billing adjustments

• Product access requirements for assigned users

• Renewal impacts

Important: Review the change summary before you confirm. The summary shows the effective date, price, billing impact, and any changes to access or benefits.

Change a term or tier in your Autodesk account

Some products allow you to change your subscription term, for example monthly to annual, or tier through your Autodesk account.

For most products, changes to your subscription term take effect at renewal. Some products may support immediate changes for specific upgrade scenarios. Review the change summary before you confirm to see the effective date for your subscription.

Currently, self-service tier changes are available for Autodesk Flow Studio subscriptions. Tier changes can be made within Flow Studio products only and cannot be used to switch to a different Autodesk product.

To review available subscription changes:

1. Sign in to your Autodesk account.

2. Go to Billing and orders > Subscriptions and contracts.

3. Select the subscription you want to change.

4. Look for an option such as:

   • Upgrade

   • Change term

5. Review the available options.

6. Review the pricing, billing details, renewal information, and effective date.

7. Confirm the change.

8. If needed, assign users to the updated subscription.

Note: Available options vary by product and subscription type. If you do not see an option to change your term or tier, the change may not be available through self-service. Use the Autodesk Assistant and choose the option to connect with Autodesk Sales or support when available.

Change a product or subscription plan

Changing to a different product or subscription plan—for example, upgrading from AutoCAD LT software to AutoCAD software or moving from an Included plan to a Business plan—is generally not available through self-service options.

For most products purchased or renewed after June 10, 2024, you can change to a different Autodesk product during your renewal window with a quote from your Autodesk Partner or Autodesk Sales. Your renewal window starts 90 days before your renewal date.

Key details:

• You can typically change from your current product to another Autodesk product during the renewal window.

• The new product takes effect on your renewal date.

• Product changes require a quote from your Autodesk Partner or Autodesk Sales representative.

• Product changes are not currently self-service.

Some products may allow product changes before the renewal window. For example, certain changes within Autodesk Forma products may be available before renewal.

If you want to:

• Change to a different Autodesk product

• Move to a different subscription plan

• Explore available purchasing options

Contact your Autodesk Partner or Autodesk Sales for a quote and eligibility information.

Change options during purchase or renewal

Some subscription changes may be available:

• During the online Autodesk.com purchase experience.

• During renewal.

• Within supported product experiences.

Available options vary by product and subscription type.

If you do not see the option you need, you may need additional assistance from your Autodesk Partner or Autodesk Sales.

When changes take effect

Subscription changes do not always take effect at the same time.

Depending on the type of change, the change may take effect:

• Immediately

• At the next billing cycle

• At renewal

• After the current term ends

• After payment or order processing is complete

In general:

• Changes that increase access or capabilities, or move to a longer subscription term or higher subscription tier

  may take effect immediately when supported by the product.

• Changes to a shorter subscription term or a lower subscription tier typically take effect at renewal.

• Product changes generally take effect on the subscription renewal date.

Important: Review the effective date shown in the change summary before you confirm. This date tells you when the new term, product, plan, or tier begins.

Billing, credits, and renewal impact

Changing a subscription can affect billing and renewal details.

Depending on the change, you may see:

• A different subscription price

• Immediate charges

• Prorated charges

• Credits for unused subscription time, if available for your subscription

• Updated invoices

• A new renewal amount

Some products include credits, usage allowances, storage limits, or tier-based benefits. Review the change summary before you confirm to understand whether the change affects:

• Your current billing period

• Future billing periods

• Available credits or allowances

• Product access

• Included benefits

Billing outcomes vary by product and subscription type.

Assign users after changing a product, plan, or tier

After you change a subscription, you may need to update user access.

Depending on the change:

• Users may need access to the new product, plan, or tier.

• Access to a previous product may need to be removed.

• Users may need to sign off and sign in again.

• Features and benefits may change.

• Previous access may end immediately or at renewal.

If users cannot access the updated subscription, verify that the correct users have been assigned access.

Who can make subscription changes

Billing and subscription changes are limited to users with the appropriate account role.

In general:

• Purchasers manage billing, renewals, and subscription changes.

• Primary admins and secondary admins manage user access and assignments.

• Users who do not see subscription change options should verify that they are signed in to the correct Autodesk account and have the appropriate permissions.

For more information, see the Admin roles.

If you do not see an option to change

When to contact Autodesk or your Autodesk Partner

Contact Autodesk Sales or your Autodesk Partner if:

• The product, plan, tier, or term you want is not available.

• You want to change to a different product or subscription plan.

• You need a quote for a product change during your renewal window.

• You want to explore product change options before your renewal window.

• You need assistance with an Enterprise Business Agreement (EBA) or another custom contract.

• You need help with billing, credits, taxes, invoices, or refunds.

• A payment issue is preventing the change.

• A self-service option is unavailable.

• You need help understanding available subscription options.

To contact Autodesk, use Autodesk Assistant and choose the option to connect with sales when available.