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Questions? We have answers.
How does the capacity-based subscription for cloud simulations work in InfoWorks ICM and InfoWorks WS Pro?
Both InfoWorks ICM and InfoWorks WS Pro include local simulation capabilities by default. Customers also have the option to run simulations in the cloud for greater scalability and performance.
Each subscription includes a set allocation of free cloud simulation hours. In certain cases—such as when running parallel or large-scale simulations—users may reach this allocation limit.
If you need additional capacity, you can purchase bundles of 500 cloud simulation hours directly through your Autodesk Account. This allows you to continue leveraging cloud simulations without interruption, scaling your analysis as project demands increase.
What is Autodesk InfoWorks WS Pro used for?
Autodesk InfoWorks WS Pro helps you efficiently conduct plans, design networks (pipes, pumps, tanks), accurately simulate operations (pump/valve control, flushing, water quality, emergency response, leak identification), and conveniently assess network resilience (criticality analysis for both pipes and valves). Multiple users can access, edit, and run the same network simultaneously using flags to track changes.
Who uses Autodesk InfoWorks WS Pro?
Autodesk InfoWorks WS Pro is used by water utility engineers who manage water distribution systems aiming to provide a safe and reliable drinking water supply. It is also used by water resources engineering consultants who perform distribution system calibration and plan modeling projects.
What is the difference between InfoWorks WS Pro and InfoWater Pro?
Autodesk InfoWorks WS Pro is used by engineering teams who don’t require ArcGIS, especially if multiple modelers are in the engineering team. It also provides advanced modelers with the ability to explore scripting to automate model maintenance and the import of data from different sources.
InfoWater Pro is typically used by GIS practitioners looking to answer hydraulic questions. They can easily model water networks from the familiar ArcGIS Pro and use spatial analysis and visualization tools.
Which operating system does Autodesk Infoworks WS Pro run on?
Autodesk Infoworks WS Pro runs on Microsoft® Windows®. See InfoWorks WS Pro system requirements for details.
Can models be accessed across teams?
More than one user, whether in the same team or across teams, can access the same database and work on the same network simultaneously. The database provides a flexible hierarchy for managing model data and offers comprehensive database management facilities, which lets the end users organize their work logically and efficiently. The person who creates a database can assign varying levels of rights to other users, and it is possible to set up granularity within a database.
Which versions of InfoWorks WS Pro can I use if I subscribe to the current version?
Your InfoWorks WS Pro subscription gives you access to install and use the three previous versions. Available downloads are listed in your Autodesk Account after subscribing. See also previous releases available for subscribers.
Can I install InfoWorks WS Pro on multiple computers?
With a subscription to InfoWorks WS Pro software, you can install it on up to three computers or other devices. However, only the named user can sign in and use that software on a single computer at any given time. Please refer to the Software License Agreement.
What types of organizations benefit most from InfoWorks WS Pro?
InfoWorks WS Pro is best suited for water utilities and engineering consultants managing distribution systems who need collaborative, multi-user modeling, reliable scenario planning, and digital twin workflows for decision support.
How quickly can teams get up and running with InfoWorks WS Pro?
Many teams can become productive quickly using the built-in resources, training course, and technical hub, though time to full proficiency depends on system complexity and data readiness.
What training and support options are available?
Autodesk provides self-paced learning content, technical documentation, community resources, and support offerings to help teams onboard and operate InfoWorks WS Pro effectively.
How can capacity-based cloud compute help during projects
Capacity-based cloud compute helps teams run larger or parallel simulations without tying up local workstations, supporting faster scenario evaluation as project demands increase.
How much does Autodesk InfoWorks WS Pro cost?
The price of an annual InfoWorks WS Pro subscription is {{price.IWWSPRO.1year}} and the price of a monthly subscription is {{price.IWWSPRO.month}}. If you are interested in a pay-as-you-go option, please visit www.autodesk.com/flex to learn more. This amount is Autodesk's suggested retail price (SRP) excluding freight, handling, and taxes for the specified product in your region. SRP is used for reference purposes only. Actual retail price may be subject to currency fluctuation. All Autodesk pricing is subject to change without notice.
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