Building Trust in an Industry That’s Actively Avoiding It

Trust is the foundation of every relationship. This applies in personal and professional situations, like the building of a building. The level of trust within a project team between designers, contractors, and trades can have a major impact on project outcomes. Do contract structures help or hinder? Do our software tools add or reduce trust? Have we built a culture of mistrust and litigation in a race to shed risk? In this discussion, professionals from different backgrounds will discuss project challenges that may be encountered, their effect on trust in the project team, and possible resolution methods. We’ll explore ways to build and repair trust, and cover how better communication can help, and what strategies may be available to build trust. We’ll discuss positive impacts these can have, and how to be more proactive from the start, leading to better project execution. We’ll seek ways to better collaborate—despite different backgrounds, goals, and expectations—to ensure a successful project.