Autodesk University
AutoCAD Support Clinic Roundtable
Roundtable    AC1515-R
Christopher Miller
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, David Dembkoski
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+ 2 co-speakers
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Description

Join a panel of experts from Autodesk Product Support for an open discussion and Q&A session in a smaller roundtable format where you and other attendees have more opportunity to voice concerns and ask questions. Panel experts, including members of the technical support, QA, and licensing teams, are here to provide answers and share troubleshooting tips.

Key Learnings

  • Use troubleshooting techniques for different situations
  • Get answers to a variety of support questions
  • Explain what the support options are and how to contact Support

Speakers

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[up-m3wOG5%2FaMbkRCsj%2BeWe5Xg%3D%3D-firstName] [up-m3wOG5%2FaMbkRCsj%2BeWe5Xg%3D%3D-lastName]
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[up-m3wOG5%2FaMbkRCsj%2BeWe5Xg%3D%3D-firstName] [up-m3wOG5%2FaMbkRCsj%2BeWe5Xg%3D%3D-lastName]
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[up-Anfhg2W2rBDz7wwhOVMieg%3D%3D-firstName] [up-Anfhg2W2rBDz7wwhOVMieg%3D%3D-lastName]
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[up-Anfhg2W2rBDz7wwhOVMieg%3D%3D-firstName] [up-Anfhg2W2rBDz7wwhOVMieg%3D%3D-lastName]
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Employed at Autodesk, Inc., as a Technical Support Specialist and AutoCAD KDE (Knowledge Domain Expert), Volker Cocco has been working with AutoCAD software since 1991. He has worked for various Autodesk Resellers since 1997 and has had extensive experience troubleshooting and supporting Autodesk products. With a background in CAD drafting and management, Volker has instructed basic to advanced AutoCAD technical classes including sessions at Autodesk User Group International (AUGI) CAD Camp and Autodesk University.
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Shawn Niles is a technical support manager for the Autodesk product support team at Autodesk, Inc., based in Manchester, New Hampshire. In this role, Shawn oversees a team of technical support specialists and helps to keep support quality at a high level.
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