For Tandem, facilities Covered Content can be primarily stored on the EU, Australia or the United States (US) Regional Offerings. Storing Covered Content on the Canada, Germany, India, Japan or the UK Regional Offerings is not currently supported.

If you require further information or guidance regarding where your Covered Content is hosted, please review the detailed Autodesk Regional Offering FAQ.

Tandem Connect uses a capacity-based pricing model. Customers purchase usage capacity instead of user seats, allowing costs to be scaled based on the size and complexity of their data integrations.

“Pipeline”: an Autodesk or customer-defined solution in Autodesk Tandem Connect for connecting systems, integrating data or automating workflows. Pipelines are required to be created and modified in the cloud but can be deployed either in the Autodesk cloud or to one or more Tandem Connect Outpost devices, if applicable, that are running in a customer environment. Pipelines orchestrate the passing of messages from one plug-in to the next. Pipelines can run either in response to an incoming request or event, or on a set schedule.

“Plug-in” represents either an element of logic or a connector to a specific system and is composed into a pipeline that forms a solution for connecting systems, integrating data or automating workflows. Tandem Connect provides a library of plug-ins that can be used within a pipeline.

“Message”: a single communication between pipelines that contains a structured set of data that is the output of one plug-in and input to the next plug-in.

“Sandbox pipeline”: a pipeline that can be deployed in a sandbox environment, where users can develop and test pipelines without incurring charges.

“Production pipeline”: a pipeline that can be deployed in a production environment, where users can run pipelines for an unlimited period. Pipelines from production need to be manually undeployed by users.

“Tandem Connect Outpost”: downloadable software that must be installed on a device which is connected to your local network. Once installed and connected, Tandem Connect can deploy and manage pipelines that execute on the device running Tandem Connect Outpost.

“MQTT Broker”: a service that receives published messages and dispatches the messages to the subscribing MQTT clients. For more information about the MQTT standard, see https://mqtt.org/.

“User”: any authorised user added to an account with “Read”, “Write” or “Admin” permissions.

Yes, Tandem Connect does not require Tandem. It can therefore be purchased as a standalone product.

Anyone can purchase Tandem Connect separately regardless of what, if any, Tandem licence they may have.

Tandem Connect (TC) will create connections on your behalf using the default settings of a frequency of one minute and a retention period of three years. If Tandem Connect (TC) attempts to create additional connections without sufficient datapoint capacity, the process will fail. Currently, there is no way to change the frequency or retention period of a datapoint in Tandem once it has been created. Additionally, if Tandem Connect (TC) sends more data than the purchased datapoint capacity allows, those pipelines will also fail.