When trying to login to Vault, the following error is shown:

"Failure calling web services on 'https://<servername>/'. See log for details."

Failure calling webservice

This issue may occur for different reasons depending on whether Secure Sockets Layer (SSL) is enabled.

If SSL is enabled, the Client certificate section in SSL Settings is set to required in Internet Information Services (IIS).
If SSL is not enabled, one or more services used by Vault are not running correctly.
Setting in IIS Site Binding has incorrectly set.

- Make sure you have created the correct certificate.
- Check if the SSL certificate is expired.
SSL is not enabled
- Verify that the SQL Server instance used by Vault is running.
- Verify that IIS is running and the Default Web Site has not been stopped.
- Delete the SireConfiguration.xml file and restart IIS.
To correct the Network settings for Vault for IIS Site Bindings.
- use Network settings to configure. Read more about Vault Help | Vault Network Settings | Autodesk

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