Issue:

Users reported that configuring Vault to use https/SSL with 'require' option for client certificates users are unable to connect due to an error:

'Could not find the Data Management Services on <server>' .

The Vault ADMS console administration tool will fail with the same message:

'Could not find the Data Management Services on <server>'

With the error in the Console logs:

Autodesk.Connectivity.WebServices.VaultServiceCommunicationException: The remote certificate is invalid according to the validation procedure. ---> System.ServiceModel.Security.SecurityNegotiationException: Could not establish trust relationship for the SSL/TLS secure channel with authority 'ecs-84e8625a.ecs.ads.autodesk.com'. ---> System.Net.WebException: The underlying connection was closed:

Status:

No issue has been identified and the software is behaving as designed.

Workaround:

To workaround the issue switch the client certificate option in IIS from 'require' to either accept or ignore:
Check this on Top <servername>, Default Website, Services and Filestore

Products:

Vault Basic; Vault Office; Vault Professional; Vault Workgroup;

Incident ID:

33746