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The Envoy System: An Open Architecture for Agents

Murugappan Palaniappan, Nicole Yankelovich, George Fitzmaurice, Anne Loomis, Bernard Haan, James H. Coombs, Norman Meyrowitz

ACM Transactions on Information Systems
1992

Abstract

The Envoy Framework addresses a need for computer-based assistants or agents that operate in conjunction with users’ existing applications, helping them perform tedious, repetitive, or time-consuming tasks more easily and efficiently. Envoys carry out missions for users by invoking envoy-aware applications called operatives and inform users of mission results via envoy-aware applications called informers, The distributed, open architecture developed for Envoys is derived from an analysis of the best characteristics of existing agent systems. This architecture has been designed as a model for how agent technology can be seamlessly integrated into the electronic desktop. It defines a set of application programmer’s interfaces so that developers may convert their software to envoy-aware applications. A subset of the architecture described in this paper has been implemented in an Envoy Framework prototype.

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