For Tandem, facilities Covered Content can be primarily stored on the EU, Australia, or the United States (US) Regional Offerings. Storing Covered Content on the Canada, Germany, India, Japan, or the UK Regional Offerings is not currently supported.

If you need further information or guidance on determining where your Covered Content is hosted, please review the Autodesk Regional Offering detailed FAQ.

Tandem Connect uses a capacity-based pricing model. Customers purchase usage capacity instead of user seats, allowing costs to scale, based on the size and complexity of their data integrations.

“Pipeline” means an Autodesk or customer defined solution in Autodesk Tandem Connect for connecting systems, integrating data, or automating workflows. Pipelines are required to be created and modified in the cloud but can be deployed either in the Autodesk cloud or to one or more Tandem Connect Outpost devices, if applicable, that are running in a customer environment. Pipelines orchestrate the passing of Messages from one Plugin to the next. Pipelines can run either in response to an incoming request or event or on a set schedule.

“Plugin” represents either an element of logic or acts as a connector to a specific system and are composed into a Pipeline that forms a solution for connecting systems, integrating data, or automating workflows. Tandem Connect provides a library of Plugins that can be used within a Pipeline.

“Message” means a single communication between Pipelines that contains a structured set of data that is the output of one Plugin and the input to the next Plugin.

“Sandbox Pipelines” means a Pipeline that can be deployed in a sandbox environment, where Users can develop and test Pipelines without incurring charges

“Production Pipelines” means a Pipeline that can be deployed in a production environment, where Users can run Pipelines for an unlimited period. Pipelines from Production need to be manually undeployed by Users.

“Tandem Connect Outpost” means downloadable Software that must be installed on a device that is connected to Your local network. Once installed and connected, Tandem Connect can deploy and manage Pipelines that execute on the device running Tandem Connect Outpost.

“MQTT Broker” means a service that receives published messages and dispatches the messages to the subscribing MQTT clients. For more information about the MQTT standard, see https://mqtt.org/.

“User” means any Authorized User added to an account with “Read”, “Write”, or “Admin” permission.

Yes, Tandem Connect does not require Tandem, therefore it can be purchased as a standalone product.

Anyone can purchase Tandem Connect separately regardless of what if any Tandem license they may have.

TC will create connections on your behalf using the default settings (1 minute frequency, 3-year retention). If TC attempts to create additional connections without sufficient datapoint capacity, the process will fail. Currently, there is no way to change the frequency or retention period of a datapoint in Tandem after it has been created. Additionally, if TC sends more data than the purchased datapoint capacity allows, those pipelines will also fail.