Product usage information
We would like to use your product usage data to improve communications with you by making them personalized and more useful.
The information we look at is limited to overall workflows and usage of commands at a general level. For example, if you are using certain product capabilities, like exporting for 3D print, we may communicate information on other features you may be interested in. In another example, if you have been using the product for many months, we will communicate advanced usage information rather than basic how-to information. We cannot (and will not) recreate your work product from this information. However, this information helps us understand how you use our product and to select content for you to receive that we hope you will find more useful.
You can opt out from us using your product usage data in this way at any time by sending an email to privacyfusion360@autodesk.com or by changing your selection in the Preferences menu within Fusion 360.
Analytics
Thanks for considering participation in Autodesk Desktop Analytics and Google Analytics.
To improve our products and understand how you use them, we collect non-personal product usage information. For this to be effective, we need to know what product you are using and whether you are a unique user. To do that, we collect the following data for Fusion 360 and the Autodesk generative design technology. We do not use this information to identify or contact you, and we do not collect information in a way that allows us to reconstruct your work product or designs.
| Autodesk Desktop Analytics collects the following information: | Fusion 360 | Autodesk generative design | |
|---|---|---|---|
| Unique user id | This is not tied to a user profile; it’s a unique identifier to help us tell the difference between data sets. | ✔ | ✔ |
| Product id and product license type | This tells us what product is being used, for example, an Education version of AutoCAD. We also note what language you have selected for the product. | ✔ | ✔ |
| Serial number | We collect your serial number to run it against our records to determine account type and industry. We then discard the serial number, and it is not used in our internal reporting. | ✔ | |
| Product launch and close time | This allows us to calculate session length, and to understand how often you use the product. | ✔ | ✔ |
| Geographic location | This is derived from your IP address, based on which we determine your country. If you’re in a large country, we may break this information down into general regions such as west, central, and east, or north, central, and south. | ✔ | ✔ |
| System information | Basic information about your system—operating system and what graphics card you are using—helps us decide what video cards and operation systems to support. | ✔ | ✔ |
| Stability information | Information about whether a crash or unexpected close has occurred (but not the specific error details) allows us to gain a better understanding of the stability of the product. | ✔ | ✔ |
| Commands usage | We track name of command and the number of times a command is completed or canceled to help us analyze usage levels of particular commands. | ✔ | ✔ |
| File type, size, and time spent editing | This helps us troubleshoot our services. For example, by understanding bandwidth needs, we can provide better support to balance performance and functionalities. | ✔ | ✔ |
| Storage location | This indicates whether the document is stored locally or on Autodesk 360 storage. | ✔ | |
| Access point | Information about how you access the functionality within the product (e.g., Toolbar, right mouse click, etc.). | ✔ | |
| Project setup information | Some setting information about the project - Body numbers, material numbers, GravityLoad setting, objective setting, projectId, studyId, etc | ✔ | |
| Job duration and status information | Basic information about the job - duration, status, error info | ✔ | |
| Google Analytics collects the following information: | Fusion 360 | Autodesk generative design | |
|---|---|---|---|
| Command information | This tells us the name of the command and the number of times a command is completed or canceled. | ✔ | ✔ |
| Operating system | This tells us which operating system you are using, including version number. | ✔ | ✔ |
| Location | Google Analytics uses an algorithm that shields your full IP address. We use the limited IP address information to help determine your location. | ✔ | ✔ |
| Application | This tells us the application name and build number. | ✔ | ✔ |
| Environment | Information about your in-product environment (e.g., Sculpt, Model, Generative, etc.). | ✔ | ✔ |
| Access point | Information about how you access the functionality within the product (e.g., Toolbar, right mouse click, etc.). | ✔ | |
| Entitlement | This tells us your User Type and Subscription Level. | ✔ | |
| Streamer information | Stream: geographical information, streamer start, and streamer end. | ✔ | |