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Customer Financial Services

The Customer Financial Services Group (CFS) handles the credit, collections and accounts receivable functions for the Americas and part of Asia Pacific. Our mission is to insure the integrity of the Accounts Receivable base and convert the receivable to cash according to corporate payment terms.

Contact us

We are dedicated to serving Autodesk resellers, distributors, and premier accounts. Our goal is to provide a high quality service in a timely and pleasant manner.

  • To dispute the accuracy or completeness of an invoice, please complete this form to log the invoice as a dispute.

  • Use this form to notify the CFS of incoming payments. Please include the amount, check number, date remitted, and the invoices to be paid.

  • Use this form to modify your billing contact information. This will help the CFS direct questions or concerns regarding your account. For services in Europe, Africa, Japan, and Australia, contact your local Autodesk office.

  • Partner Center (Americas and Asia Pacific)

    Partner Center is a web-based transaction system that allows our business partners to conduct routine transactions with Autodesk via the Internet.