{"id":3516,"date":"2016-05-12T16:57:55","date_gmt":"2016-05-12T23:57:55","guid":{"rendered":"https:\/\/www.autodesk.com/blogs\/autocad\/?p=3516"},"modified":"2020-04-07T18:01:44","modified_gmt":"2020-04-08T01:01:44","slug":"autocad-tech-support-schedule-call-and-chat","status":"publish","type":"post","link":"https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/","title":{"rendered":"AutoCAD Tech Support: Two New Options Reduce Hassles, Remove Roadblocks"},"content":{"rendered":"<p>OK \u2026 you\u2019re using AutoCAD or AutoCAD LT and you run into an issue. What do you do? If you\u2019re like me, you might try to figure it out before searching for an answer online or asking your colleagues for help.<\/p>\n<p>Those are good moves. But now you have at least three other options that make it even easier to get answers to your technical questions.<\/p>\n<p>Two of them, I\u2019m happy to announce, are new:<\/p>\n<ul>\n<li>Schedule a Call<\/li>\n<li>Chat<\/li>\n<\/ul>\n<div id=\"attachment_3528\" style=\"width: 310px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/res.cloudinary.com\/dnngwl1yi\/image\/upload\/v1572908860\/autodesk-tech-support-schedule-a-call_czaiya.png\" rel=\"attachment wp-att-3528\"><img loading=\"lazy\" decoding=\"async\" aria-describedby=\"caption-attachment-3528\" class=\"size-medium wp-image-3528\" src=\"https:\/\/www.autodesk.com/blogs\/autocad\/wp-content\/uploads\/sites\/35\/2020\/04\/autodesk-tech-support-schedule-a-call_czaiya-300x210.png?cld_params=h_210,w_300\" alt=\"Autodesk Tech Support &quot;Schedule a Call&quot; screen\" width=\"300\" height=\"210\" srcset=\"https:\/\/www.autodesk.com/blogs\/autocad\/wp-content\/uploads\/sites\/35\/2020\/04\/autodesk-tech-support-schedule-a-call_czaiya-300x210.png 300w, https:\/\/www.autodesk.com/blogs\/autocad\/wp-content\/uploads\/sites\/35\/2020\/04\/autodesk-tech-support-schedule-a-call_czaiya-768x538.png 768w, https:\/\/www.autodesk.com/blogs\/autocad\/wp-content\/uploads\/sites\/35\/2020\/04\/autodesk-tech-support-schedule-a-call_czaiya.png 935w\" sizes=\"auto, (max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-3528\" class=\"wp-caption-text\">Pick a time, any time &#8230;.<\/p><\/div>\n<h2 id=\"autocad-technical-support-schedule-a-call-and-chat\"><a href=\"https:\/\/knowledge.autodesk.com\/contactus\/product-help\" target=\"_blank\" rel=\"noopener noreferrer\">AutoCAD technical support: Schedule a Call, and Chat<\/a><\/h2>\n<p>Schedule a Call and Chat are currently available to all AutoCAD LT subscribers, as well as all AutoCAD subscribers on Advanced Support. (But stay tuned\u2014we\u2019ll be rolling them out more broadly in the not-too-distant future.)<\/p>\n<p>To access Schedule a Call, and Chat, just select Product Help after you log into the <a href=\"https:\/\/knowledge.autodesk.com\/contactus\/product-help\">Autodesk\u00ae Knowledge Network<\/a>.<\/p>\n<ol>\n<li><strong>Schedule a Call:<\/strong> Pick a time and an Autodesk technical support specialist will call you to resolve your tough issues over the phone. It\u2019s really that easy.<\/li>\n<li><strong>Chat:<\/strong> Chat directly with a technical support specialist to get immediate answers to your questions. Chat is a great option for less-complex issues.<\/li>\n<\/ol>\n<p>See how easy it is to use the new Schedule a Call\u00a0and Chat options:<\/p>\n<p><iframe loading=\"lazy\" title=\"Autodesk Technical Support Benefits: Phone and Chat\" width=\"500\" height=\"281\" src=\"https:\/\/www.youtube.com\/embed\/3HGxMUUtivc?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe><\/p>\n<h2 id=\"autocad-technical-support-online-forums-autocad-autocad-lt\">AutoCAD technical support: Online Forums\u2014<a href=\"http:\/\/forums.autodesk.com\/t5\/autocad\/ct-p\/8\" target=\"_blank\" rel=\"noopener noreferrer\">AutoCAD<\/a>\u00a0+\u00a0<a href=\"http:\/\/forums.autodesk.com\/t5\/autocad-lt\/ct-p\/2000\" target=\"_blank\" rel=\"noopener noreferrer\">AutoCAD LT<\/a><\/h2>\n<ol start=\"3\">\n<li><strong>Online Forums in the Autodesk Community:<\/strong> Another great way to get answers from Autodesk technical specialists or others in the community\u2014whether you have a simple drafting problem or a complicated mathematical one, or you\u2019re seeking advice on anything from purchases to careers\u2014is to post your question in an <a href=\"http:\/\/forums.autodesk.com\/t5\/autocad\/ct-p\/8\" target=\"_blank\" rel=\"noopener noreferrer\">AutoCAD Forum<\/a> or <a href=\"http:\/\/forums.autodesk.com\/t5\/autocad-lt\/ct-p\/2000\" target=\"_blank\" rel=\"noopener noreferrer\">AutoCAD LT Forum<\/a>.<\/li>\n<\/ol>\n<h2 id=\"dont-forget-unlimited-access-to-self-help-options\">Don\u2019t forget: Unlimited access to self-help options<\/h2>\n<p>For over 1 million pieces of help, support, and learning content\u2014troubleshooting articles, tutorials, videos, etc.\u2014contributed by Autodesk, our partners, and users, browse the <a href=\"https:\/\/knowledge.autodesk.com\/\">Autodesk Knowledge Network<\/a>.<\/p>\n<p>And to interact with a global community of your Autodesk product-using peers, join the <a href=\"http:\/\/forums.autodesk.com\/\">Autodesk Community<\/a>.<\/p>\n<p>Thanks for using Autodesk software!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>OK \u2026 you\u2019re using AutoCAD or AutoCAD LT and you run into an issue. What do you do? If you\u2019re like me, you might try to figure it out before searching for an answer online or asking your colleagues for help. Those are good moves. But now you have at least three other options that [&hellip;]<\/p>\n","protected":false},"author":1344,"featured_media":3528,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[892],"tags":[11,14,495],"class_list":["post-3516","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-news","tag-autocad","tag-autocad-lt","tag-support","dhig-theme--light"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.3 (Yoast SEO v27.3) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>AutoCAD Tech Support: New Options | AutoCAD Blog<\/title>\n<meta name=\"description\" content=\"Two new AutoCAD Tech Support options\u2014Schedule a Call and Chat\u2014make it easier and simpler to resolve your technical issues the way, and when, you want to.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"AutoCAD Tech Support: Two New Options Reduce Hassles, Remove Roadblocks\" \/>\n<meta property=\"og:description\" content=\"Two new AutoCAD Tech Support options\u2014Schedule a Call and Chat\u2014make it easier and simpler to resolve your technical issues the way, and when, you want to.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/\" \/>\n<meta property=\"og:site_name\" content=\"AutoCAD Blog\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/autocad\" \/>\n<meta property=\"article:published_time\" content=\"2016-05-12T23:57:55+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2020-04-08T01:01:44+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/i0.wp.com\/blogs.autodesk.com\/autocad\/wp-content\/uploads\/sites\/35\/2020\/04\/autodesk-tech-support-schedule-a-call_czaiya.png?fit=935%2C655&ssl=1\" \/>\n\t<meta property=\"og:image:width\" content=\"935\" \/>\n\t<meta property=\"og:image:height\" content=\"655\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/png\" \/>\n<meta name=\"author\" content=\"Chris Hession\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@autocad\" \/>\n<meta name=\"twitter:site\" content=\"@autocad\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Chris Hession\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/autocad-tech-support-schedule-call-and-chat\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/autocad-tech-support-schedule-call-and-chat\\\/\"},\"author\":{\"name\":\"Chris Hession\",\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/#\\\/schema\\\/person\\\/f0d752a02ae48d8172b315f8e32aa495\"},\"headline\":\"AutoCAD Tech Support: Two New Options Reduce Hassles, Remove Roadblocks\",\"datePublished\":\"2016-05-12T23:57:55+00:00\",\"dateModified\":\"2020-04-08T01:01:44+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/autocad-tech-support-schedule-call-and-chat\\\/\"},\"wordCount\":358,\"commentCount\":0,\"publisher\":{\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/autocad-tech-support-schedule-call-and-chat\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/wp-content\\\/uploads\\\/sites\\\/35\\\/2020\\\/04\\\/autodesk-tech-support-schedule-a-call_czaiya.png\",\"keywords\":[\"AutoCAD\",\"AutoCAD LT\",\"Support\"],\"articleSection\":[\"Product News\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/autocad-tech-support-schedule-call-and-chat\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/autocad-tech-support-schedule-call-and-chat\\\/\",\"url\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/autocad-tech-support-schedule-call-and-chat\\\/\",\"name\":\"AutoCAD Tech Support: New Options | AutoCAD Blog\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/autocad-tech-support-schedule-call-and-chat\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/autocad-tech-support-schedule-call-and-chat\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/wp-content\\\/uploads\\\/sites\\\/35\\\/2020\\\/04\\\/autodesk-tech-support-schedule-a-call_czaiya.png\",\"datePublished\":\"2016-05-12T23:57:55+00:00\",\"dateModified\":\"2020-04-08T01:01:44+00:00\",\"description\":\"Two new AutoCAD Tech Support options\u2014Schedule a Call and Chat\u2014make it easier and simpler to resolve your technical issues the way, and when, you want to.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/autocad-tech-support-schedule-call-and-chat\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/autocad-tech-support-schedule-call-and-chat\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/autocad-tech-support-schedule-call-and-chat\\\/#primaryimage\",\"url\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/wp-content\\\/uploads\\\/sites\\\/35\\\/2020\\\/04\\\/autodesk-tech-support-schedule-a-call_czaiya.png\",\"contentUrl\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/wp-content\\\/uploads\\\/sites\\\/35\\\/2020\\\/04\\\/autodesk-tech-support-schedule-a-call_czaiya.png\",\"width\":935,\"height\":655,\"caption\":\"Autodesk Tech Support \\\"Schedule a Call\\\" screen\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/autocad-tech-support-schedule-call-and-chat\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u30db\u30fc\u30e0\",\"item\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Product News\",\"item\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/product-news\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"AutoCAD Tech Support: Two New Options Reduce Hassles, Remove Roadblocks\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/#website\",\"url\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/\",\"name\":\"AutoCAD Blog\",\"description\":\"Your home for all things AutoCAD\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/#organization\",\"name\":\"Autodesk, Inc.\",\"url\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/wp-content\\\/uploads\\\/sites\\\/35\\\/2022\\\/06\\\/16\\\/autodesk-autocad-small_social-400.png\",\"contentUrl\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/wp-content\\\/uploads\\\/sites\\\/35\\\/2022\\\/06\\\/16\\\/autodesk-autocad-small_social-400.png\",\"width\":400,\"height\":400,\"caption\":\"Autodesk, Inc.\"},\"image\":{\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/autocad\",\"https:\\\/\\\/x.com\\\/autocad\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/#\\\/schema\\\/person\\\/f0d752a02ae48d8172b315f8e32aa495\",\"name\":\"Chris Hession\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/wp-content\\\/uploads\\\/sites\\\/35\\\/2020\\\/04\\\/chrishession_bw_bjoyiy-150x150.jpg\",\"url\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/wp-content\\\/uploads\\\/sites\\\/35\\\/2020\\\/04\\\/chrishession_bw_bjoyiy-150x150.jpg\",\"contentUrl\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/wp-content\\\/uploads\\\/sites\\\/35\\\/2020\\\/04\\\/chrishession_bw_bjoyiy-150x150.jpg\",\"caption\":\"Chris Hession\"},\"url\":\"https:\\\/\\\/www.autodesk.com/blogs\\\/autocad\\\/author\\\/chrishession\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"AutoCAD Tech Support: New Options | AutoCAD Blog","description":"Two new AutoCAD Tech Support options\u2014Schedule a Call and Chat\u2014make it easier and simpler to resolve your technical issues the way, and when, you want to.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/","og_locale":"en_US","og_type":"article","og_title":"AutoCAD Tech Support: Two New Options Reduce Hassles, Remove Roadblocks","og_description":"Two new AutoCAD Tech Support options\u2014Schedule a Call and Chat\u2014make it easier and simpler to resolve your technical issues the way, and when, you want to.","og_url":"https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/","og_site_name":"AutoCAD Blog","article_publisher":"https:\/\/www.facebook.com\/autocad","article_published_time":"2016-05-12T23:57:55+00:00","article_modified_time":"2020-04-08T01:01:44+00:00","og_image":[{"width":935,"height":655,"url":"https:\/\/i0.wp.com\/blogs.autodesk.com\/autocad\/wp-content\/uploads\/sites\/35\/2020\/04\/autodesk-tech-support-schedule-a-call_czaiya.png?fit=935%2C655&ssl=1","type":"image\/png"}],"author":"Chris Hession","twitter_card":"summary_large_image","twitter_creator":"@autocad","twitter_site":"@autocad","twitter_misc":{"Written by":"Chris Hession","Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/#article","isPartOf":{"@id":"https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/"},"author":{"name":"Chris Hession","@id":"https:\/\/www.autodesk.com/blogs\/autocad\/#\/schema\/person\/f0d752a02ae48d8172b315f8e32aa495"},"headline":"AutoCAD Tech Support: Two New Options Reduce Hassles, Remove Roadblocks","datePublished":"2016-05-12T23:57:55+00:00","dateModified":"2020-04-08T01:01:44+00:00","mainEntityOfPage":{"@id":"https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/"},"wordCount":358,"commentCount":0,"publisher":{"@id":"https:\/\/www.autodesk.com/blogs\/autocad\/#organization"},"image":{"@id":"https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/#primaryimage"},"thumbnailUrl":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-content\/uploads\/sites\/35\/2020\/04\/autodesk-tech-support-schedule-a-call_czaiya.png","keywords":["AutoCAD","AutoCAD LT","Support"],"articleSection":["Product News"],"inLanguage":"en-US","potentialAction":[{"@type":"CommentAction","name":"Comment","target":["https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/#respond"]}]},{"@type":"WebPage","@id":"https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/","url":"https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/","name":"AutoCAD Tech Support: New Options | AutoCAD Blog","isPartOf":{"@id":"https:\/\/www.autodesk.com/blogs\/autocad\/#website"},"primaryImageOfPage":{"@id":"https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/#primaryimage"},"image":{"@id":"https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/#primaryimage"},"thumbnailUrl":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-content\/uploads\/sites\/35\/2020\/04\/autodesk-tech-support-schedule-a-call_czaiya.png","datePublished":"2016-05-12T23:57:55+00:00","dateModified":"2020-04-08T01:01:44+00:00","description":"Two new AutoCAD Tech Support options\u2014Schedule a Call and Chat\u2014make it easier and simpler to resolve your technical issues the way, and when, you want to.","breadcrumb":{"@id":"https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/#primaryimage","url":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-content\/uploads\/sites\/35\/2020\/04\/autodesk-tech-support-schedule-a-call_czaiya.png","contentUrl":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-content\/uploads\/sites\/35\/2020\/04\/autodesk-tech-support-schedule-a-call_czaiya.png","width":935,"height":655,"caption":"Autodesk Tech Support \"Schedule a Call\" screen"},{"@type":"BreadcrumbList","@id":"https:\/\/www.autodesk.com/blogs\/autocad\/autocad-tech-support-schedule-call-and-chat\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u30db\u30fc\u30e0","item":"https:\/\/www.autodesk.com/blogs\/autocad\/"},{"@type":"ListItem","position":2,"name":"Product News","item":"https:\/\/www.autodesk.com/blogs\/autocad\/product-news\/"},{"@type":"ListItem","position":3,"name":"AutoCAD Tech Support: Two New Options Reduce Hassles, Remove Roadblocks"}]},{"@type":"WebSite","@id":"https:\/\/www.autodesk.com/blogs\/autocad\/#website","url":"https:\/\/www.autodesk.com/blogs\/autocad\/","name":"AutoCAD Blog","description":"Your home for all things AutoCAD","publisher":{"@id":"https:\/\/www.autodesk.com/blogs\/autocad\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.autodesk.com/blogs\/autocad\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.autodesk.com/blogs\/autocad\/#organization","name":"Autodesk, Inc.","url":"https:\/\/www.autodesk.com/blogs\/autocad\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.autodesk.com/blogs\/autocad\/#\/schema\/logo\/image\/","url":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-content\/uploads\/sites\/35\/2022\/06\/16\/autodesk-autocad-small_social-400.png","contentUrl":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-content\/uploads\/sites\/35\/2022\/06\/16\/autodesk-autocad-small_social-400.png","width":400,"height":400,"caption":"Autodesk, Inc."},"image":{"@id":"https:\/\/www.autodesk.com/blogs\/autocad\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/autocad","https:\/\/x.com\/autocad"]},{"@type":"Person","@id":"https:\/\/www.autodesk.com/blogs\/autocad\/#\/schema\/person\/f0d752a02ae48d8172b315f8e32aa495","name":"Chris Hession","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-content\/uploads\/sites\/35\/2020\/04\/chrishession_bw_bjoyiy-150x150.jpg","url":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-content\/uploads\/sites\/35\/2020\/04\/chrishession_bw_bjoyiy-150x150.jpg","contentUrl":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-content\/uploads\/sites\/35\/2020\/04\/chrishession_bw_bjoyiy-150x150.jpg","caption":"Chris Hession"},"url":"https:\/\/www.autodesk.com/blogs\/autocad\/author\/chrishession\/"}]}},"_links":{"self":[{"href":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-json\/wp\/v2\/posts\/3516","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-json\/wp\/v2\/users\/1344"}],"replies":[{"embeddable":true,"href":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-json\/wp\/v2\/comments?post=3516"}],"version-history":[{"count":0,"href":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-json\/wp\/v2\/posts\/3516\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-json\/wp\/v2\/media\/3528"}],"wp:attachment":[{"href":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-json\/wp\/v2\/media?parent=3516"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-json\/wp\/v2\/categories?post=3516"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.autodesk.com/blogs\/autocad\/wp-json\/wp\/v2\/tags?post=3516"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}