Industry Talk    CI322783
20 Years of Information Management at Heathrow Airport
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In this class, you’ll hear from two industry experts who’ve been on a 20-year journey, transforming information management. They’ll look back to the turn of the century when the journey began, sharing the vision and aspirations of how the construction of Heathrow’s Terminal 5 could deliver a digital legacy. The changing landscape of technology and ever-increasing digital expectations have taken Heathrow on an amazing journey: new owners, new aspirations, new legislation, and new governance, all underpinned by a new technology landscape, together with new goals. It is the expansion of Europe’s most prestigious airport. Twenty years in 60 minutes—an exploration of Heathrow’s digital journey: what went well, what went not so well, and what the future holds.

Aprendizajes clave

  • Learn about the digital processes that Heathrow has developed, both past, current, and future developments
  • Learn about the technology that has been used at Heathrow—both past, current, and future developments
  • Learn about how Heathrow brings its digital information together for efficient consumption
  • Gain insights into future digital intentions




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