Quality

Business continuity plan

Autodesk understands that unexpected or low-frequency, high-impact events may happen as the result of a natural disaster or at the hands of an Autodesk employee or a third party. In preparation, we’ve devised business continuity plans and emergency response plans to help minimize the risk that customers of the Autodesk Managed Cloud Services will experience.

 

Cloud Security Alliance

As a Cloud Security Alliance member, Autodesk promotes the use of best practices for providing security assurance within cloud computing. We provide education on the uses of cloud computing to help secure all other forms of computing.

 

Activity logging

Autodesk logs administrative access to all systems required for dependable operation of the Autodesk Managed Cloud Services.

 

Event simulation

Autodesk periodically conducts random failure simulations of critical system components to validate procedures and operation of the Autodesk Managed Cloud Services.

If a security incident affects the Autodesk Managed Cloud Services, we may conduct a postmortem investigation. These investigations are necessary to determine the root cause for single events, identify trends spanning multiple events over time, and develop new strategies to help prevent recurrence of similar incidents.

 

Employee training

All Autodesk employees must affirm the importance of information security as part of new-hire orientation. Employees are required to read, understand, and take a training course on the company’s Code of Conduct. The code requires every employee to conduct business lawfully, ethically, with integrity, and with respect for each other and the company’s users, partners, and competitors.

Autodesk employees are required to follow the company’s guidelines regarding confidentiality, business ethics, appropriate usage, and professional standards. New employees must sign a confidentiality agreement. New employee orientation emphasizes the confidentiality and privacy of customer data.