The Autodesk Security Operations team manages cloud security and operations for the A360 Managed Services. This team regularly conducts quality assurance programs to focus expertise, cultivate best practices, and drive continuous improvement in all areas affecting security and performance.
Autodesk Security Operations understands that unexpected or low-frequency, high-impact events may occur as the result of a natural disaster or at the hands of an Autodesk employee or a third party. In preparation, the Autodesk Security Operations team devises business continuity plans and emergency response plans. These safeguards help to minimize the risk that customers of the A360 Managed Services will experience problems as a result of such events.
Autodesk requires that all employees affirm the importance of information security as part of new-hire orientation. In addition, all employees are required to read, understand, and take a training course on the company’s Code of Conduct. The code outlines Autodesk’s expectation that every employee will conduct business lawfully, ethically, with integrity, and with respect for each other and the company’s users, partners, and competitors.
Autodesk employees are required to conduct themselves in a manner consistent with the company’s guidelines regarding confidentiality, business ethics, appropriate usage, and professional standards. Autodesk policy requires new employees to sign a confidentiality agreement. The confidentiality and privacy of customer data are further emphasized during new employee orientation.
The Autodesk Security Operations team logs administrative access to all systems required for dependable operation of the A360 Managed Services. The Autodesk Security Operations team may review these logs at any time.
The Autodesk Security Operations team periodically conducts random failure simulations of critical system components to validate procedures and operation of the A360 Managed Services.
If a security incident affects the A360 Managed Services, the Autodesk Security Operations team may conduct a postmortem investigation. These investigations are necessary to determine the root cause for single events, identify trends spanning multiple events over time, and develop new strategies to help prevent recurrence of similar incidents.
As a Cloud Security Alliance member, Autodesk promotes the use of best practices for providing security assurance within cloud computing and provides education on the uses of cloud computing to help secure all other forms of computing.
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