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Autodesk strives to be transparent in our privacy practices, which is why we have created the Privacy Section of our Trust Center as a quick resource for you. You will learn that we embed privacy and information responsibility into our product development, practices, and culture.
In our Trust Center, we discuss our Privacy Statement and Terms of Service, our compliance with domestic and international standards and privacy laws, our privacy by design culture, and our membership with the BSA- Software Alliance. Please keep in mind that this is just a brief description of our information practices. To find out more, please visit our Privacy Statement or contact the Privacy Office with any questions.
Our Privacy Statement explains how we handle personal information, as well as how customers and website visitors can access and update their personal information and choices. It also explains how we protect personal information when interacting with third parties, such as service providers or channel partners. Here, we highlight common privacy issues. However, please make sure to read our Privacy Statement for a full explanation of privacy practices.
Why am I asked to agree to the terms of the Privacy Statement when I activate a Product?
We want to be transparent about how Autodesk uses customers’ personal information, so we’ve included a prompt about the Autodesk Privacy Statement with our recent software releases. The Autodesk Privacy Statement explains how we may use your personal information, for example, for contract management and licensing purposes.
Third Parties and Your Information
Autodesk will never sell your data. We do not share any personal information about you to third parties for their own direct marketing purposes without your permission. We may share other information about you with third parties under certain circumstances, such as with service providers to process payments, our channel and sales partners for operational purposes, to comply with legal processes and address safety concerns, to share or publish aggregated information, and if we sell some or all of our business.
Third parties are responsible for their own privacy practices. Be sure to read the privacy policies, supplemental notices, and settings of all websites or platforms you visit so that you can understand their privacy practices and your options.
Retention and Deletion of Your Information
Autodesk will honor your choices with regard to data retention. We keep your personal information only as long as we need it to honor your choice, to fulfill the purposes described in our privacy statement, and as required or permitted by applicable laws and regulations.
Autodesk takes reasonable measures to destroy or permanently de-identify personal information in a secure manner when it is no longer required.
Updating, Correcting, Deleting Your User Profile or Account
You can always make changes to or delete your account. Simply log in, and follow the instructions to make edits to your profile information. If you have any other questions, contact the Privacy Office. For your safety and ours, we may need to authenticate your identity before fulfilling your request.
The Security of Your Data
We use a combination of process, technology and physical security controls to help protect personal information from unauthorized access, use, or disclosure. When sensitive personal information is transferred over the Internet, we encrypt it using Transfer Layer Security (TLS) encryption technology or similar technology. Further, access to personal information is restricted to those employees, contractors, and agents of Autodesk who need to know such data to perform their assigned functions and develop or improve our products and services. However, despite our efforts, no security controls are 100% effective, and we cannot completely ensure or warrant the security of your personal information.
Opting-Out of Our Communications
You can unsubscribe from Autodesk marketing communications by using our web form, by following the unsubscribe instructions in those communications, or by contacting us. Your request will be processed within 5 business days. However, because we may need to contact you for business reasons, you cannot unsubscribe from operational communications.
Cookies and Similar Technologies
Our Analytics Programs and Your Choices
Analytics programs like DAP and CIP allow us to analyze trends and patterns in software usage so that we can build products that better meet your needs. Analytics help us optimize current product features, make positive changes for future releases, and better measure product performance and quality.
Many of our websites, products, and services (“applications”) are designed for older users. Autodesk does not knowingly collect personal information from children in connection with these applications. Other applications are appropriate for children, specifically, those under the age of 13.
We inform you about the information we collect from children, how we use it, when this information is available to third parties, parental choices and controls, and how and when we communicate with parents, such as when we obtain verifiable parental consent.
Autodesk follows “Privacy by Design” principles that govern the treatment of data owned by or under the control of Autodesk from a privacy perspective. This approach applies worldwide, and is reflected across the company, including, in product and services development plans, business plans, and in day-to-day operations.
We follow the company’s Privacy Principles and perform privacy impact assessments related to situations where personal or behavioral information is collected or used.
We also provide companywide privacy training for all employees and contingent workers, as well as role, and issue specific trainings in targeted areas.
All of our employees, contractors, and subsidiaries are required to abide by our Privacy Statement. They also must adhere to more detailed internal policies regarding Autodesk’s overall data protection requirements and Privacy Principles:
Autodesk is a member of the BSA- The Software Alliance and the Information Technology Industry Council (ITI).
Autodesk supported the USA Freedom Act, which ended the government’s bulk collection of phone and other business records and requires more privacy and civil liberties oversight. Read the FISA reform letter for more information.
We oppose requirements to weaken product encryption to facilitate government access to data. We believe this will undermine consumer privacy and network security. Read the Information Technology Industry and BSA encryption letters for more information.
Autodesk also supports legislation to enhance legal procedures for the government to access stored electronic communications. Read the hearing on Reforming the ECPA here.
We comply with all lawful requests.
On October 6, 2015, the European Court of Justice determined that the EU-US Safe Harbor Framework does not provide a valid legal basis for transfers of personal data from Europe to the U.S.
Autodesk has self-certified to the EU-U.S. Privacy Shield. We continue to comply with the previous Safe Harbor principles and rely on other legal mechanisms for data transfers.
We are committed to supporting our customers through any changes required as a result of this decision as well as protecting the privacy of our customers and employees.