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July 30, 2015 Update – What’s New

Hey everyone, we have a small update going out tonight at 6 PM PST. The update will provide fixes for the following issues that many of you have reported since our July update. 

 

Domain

Fixes

Sketch

Fixes crashes encountered when creating or editing sketch entities

Graphics 

Fixed crash issue with certain Intel cards on Windows OS

 

Fixed crash issue with Windows OS retrieving driver information for some graphics cards

 

Fixed blue screen with Intel G41 graphics cards

 

Fixed issue Fusion 360 hanging on Windows 8.1 when launched during the maintenance window

 

Fixed crash issue when loading the What’s New banner

 

We are currently still working on a fix for an issue around Iris 6100 graphics card on Mac. We’ll keep those who are affected posted on our progress. 

 

Switching DirectX to DirectX 9 to solve crashes

 

Some of you have reported graphics issues causing Fusion 360 to crash on the Windows side. If this update didn’t fix the crashes, here are a couple options you can try to mitigate this:

1. Once you update to the latest version of Fusion 360, if you are able to launch the product successfully, but experience crashes using the product, please go to Account name -> Preferences -> General -> Graphics driver -> select DirectX 9 from the dropdown list.

 

2. If option one doesn’t work, try manually editing the DirectX setting. 

 

You need to edit the file %APPDATA%AutodeskNeutron PlatformOptionsNMachineSpecificOptions.xml

 

The line below needs to be added to the ‘BootstrapOptionsGroup’ block in the XML file.

    <driverOptionId ToolTip=”The driver used to display the graphics” UserName=”Graphics driver” Value=”VirtualDeviceDx9″/>

 

If this line already exists with the value ‘VirtualDirectDx11’ then the user should edit the value rather than adding another line.

 

Example content before the change :

  <BootstrapOptionsGroup SchemaVersion=”2″ ToolTip=”Special preferences that require the application to be restarted after a change.” UserName=”Bootstrap”>   

    <LastUserHubUrl UserName=”LastUserHubUrl” Value=”https://myhub.autodesk360.com/ue29c8e8e“/>

    <LastDirectoryOptionId UserName=”LastDirectoryOptionId” Value=”D:/Models”/>

    <ResolvedSidePanelUrl UserName=”ResolvedSidePanelUrl” Value=”https://ui-dls360.autodesk.com/dashboard/85/data_view_rel.html“/>

    <LastUserHubUrlWip UserName=”LastUserHubUrlWip” Value=”https://myhub.autodesk360.com/ue29c8e8e“/>

    <LastUserHubName UserName=”LastUserHubName” Value=”Matt Pooley”/>

    <LastUserHubEdition UserName=”LastUserHubEdition” Value=”personal”/>

    <LastUserHubUserRole UserName=”LastUserHubUserRole” Value=”ADMIN”/>

    <LastUserHubUserId UserName=”LastUserHubUserId” Value=”200810091903104″/>

    <LastUserHubHomeUrl UserName=”LastUserHubHomeUrl” Value=”https://login.autodesk360.com/login“/>

    <MainWindowRectangle UserName=”MainWindowRectangle” Value=”2014,59,3550,1041″/>   

    <MaintenanceStartTime UserName=”MaintenanceStartTime” Value=”1437858000″/>

    </BootstrapOptionsGroup>

 

Example content after the change (in red):

 

  <BootstrapOptionsGroup SchemaVersion=”2″ ToolTip=”Special preferences that require the application to be restarted after a change.” UserName=”Bootstrap”>   

    <LastUserHubUrl UserName=”LastUserHubUrl” Value=”https://myhub.autodesk360.com/ue29c8e8e“/>

    <LastDirectoryOptionId UserName=”LastDirectoryOptionId” Value=”D:/Models”/>

    <ResolvedSidePanelUrl UserName=”ResolvedSidePanelUrl” Value=”https://ui-dls360.autodesk.com/dashboard/85/data_view_rel.html“/>

    <LastUserHubUrlWip UserName=”LastUserHubUrlWip” Value=”https://myhub.autodesk360.com/ue29c8e8e“/>

    <LastUserHubName UserName=”LastUserHubName” Value=”Matt Pooley”/>

    <LastUserHubEdition UserName=”LastUserHubEdition” Value=”personal”/>

    <LastUserHubUserRole UserName=”LastUserHubUserRole” Value=”ADMIN”/>

    <LastUserHubUserId UserName=”LastUserHubUserId” Value=”200810091903104″/>

    <LastUserHubHomeUrl UserName=”LastUserHubHomeUrl” Value=”https://login.autodesk360.com/login“/>

    <MainWindowRectangle UserName=”MainWindowRectangle” Value=”2014,59,3550,1041″/>   

    <MaintenanceStartTime UserName=”MaintenanceStartTime” Value=”1437858000″/>

    <driverOptionId ToolTip=”The driver used to display the graphics” UserName=”Graphics driver” Value=”VirtualDeviceDx9″/>

    </BootstrapOptionsGroup>

 

Thank for your prompt responses and reports. We whole hearted appreciate your engagement and continued support. 

 

Cheers!

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