Autodesk Constructware Services & Support

Customer Support

Ensuring Collaborative Project Management Success

Enable your extended teams to work together much more efficiently. Autodesk Collaborative Project Management support is a cost-effective way to maintain your solutions while increasing your project team’s productivity.

Basic support services are included with your Autodesk Collaborative Project Management purchase. Or you may select Premier Support for 24x7 access and dedicated time and attention from subject matter experts that spend time understanding your business.

Choose the level of support that best suits your business objectives.

Support Package Comparison

ServicesBasic SupportPremier Support
Case Limit

Unlimited

Unlimited

Response Times

1 business Day

2 hours

Live Phone Support

12x5

24x7

Online Customer Portal

 

Priority Phone Queue 

Health Check (Bi-Annual) 

Premier Support Manager